Customer Reviews for OK Country Feed

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of OK Country Feed

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TERRENCE KEVIN S.
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LESLIE DON D.
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DAVID W.
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Got stuck with a smaller truck so took 4 extra trips and got charged mileage witch wasn't fair to me thought I would have got a break on that because this was no fault of mine will be the last time I use uhaul

JAMES ERROL I.
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Jon H.
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Mike K.
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Darrin P.
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Eric P.
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Edward P.
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DOUGLAS MICHAEL B.
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Kaari D.
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They went above and beyond to assist me with my first rental. I'm very pleased and will return next week.

KENNETH ALLEN H.
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This was the best experience I have had at an u-haul place. People know what the were doing. The truck I reserved was available and clean. I did all the reservation, pick-up and drop-off at the same location.

STEVEN GLEN A.
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No one was there for our 1pm reservation. Was told they went to lunch and had no idea when they'd be back. Waited around almost 20 minutes for someone to show up and could rent us a u haul. Then no apologies and we were late to pick up our deceased father belongs from the home. It hard enough to lose a parent without having to deal with rude unprofessional people.

Patrick R.
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CHRISTOPHER M.
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Jack R.
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It seems that your computer equipment that they must interact with is very slow and not too dependable. OK Country Feed was great to work with.

Jeffrey M.
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William H.
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wish they had a van at this location

KATHRYN P.
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Jon was very helpful and went above and beyond to make sure the trailer was hooked up and safe for me to travel.

Tristen J.
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We were stranded and had to pay an additional $100.00 just to have a taxi, from another city, take us the uhaul in Sweet Home. Helping us (via pick up) would've gone a LONG way.

janet C.
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RAMIRO L.
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William H.
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CHUCK E.
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Very nice people to deal with. Great and easy experience. Highly recommend their location.

ANDREW W.
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The owner of OK Feed was amazing Knowledgeable and extremely professional. He let me use an adapter instead of paying $15 for one. awesome experience and will be going there for any future U-Haul or feed needs.

SCOTT P.
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Friendly staff

Kimberly R.
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Customer did not leave a comment.

Aidan W.
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This drop off location required me driving one and a half hours one way, 3 hours round trip. I called to see if I could drop off in Springfield or Eugene, which was more convenient but was told no. I scheduled the truck and trailer two months ahead of time so they would both be ready in Escondido. The afternoon before my drive to OR, in the middle of packing, someone called to tell me neither the truck or trailer were in my city. I had to drive my car to another city, leave my car there, drive the truck to another city, hook up the trailer, then return to my car to have it loaded. No one told me it closed at noon, so I almost missed it altogether. This fiasco put my trip four hours behind on a 16 hour drive to OR. I am a senior woman trying to do this on my own. Outrageous!! I can't believe this cost me 2k. I should have hired a moving van for slightly more $ ??. Shame on you UHaul.

JAMES ANDREW K.
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Everything was great!

Lisa C.
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David P.
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All was good.

KEN R.
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n/a

David P.
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They are very friendly, helpful people.

Robert R.
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George MARIUS L.
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Matthew B.
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The place was nice the people kind. Uhaul sucks but the people at that location the mom and pop store they were cool

Ishmael Q.
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Chris C.
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You did great! Knowledgable, thorough, quick and I would recommend!

Harold H.
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LORI S.
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David G.
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best experience i have had at both ends with U-HAUL

David G.
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jeniffer B.
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Friendly people who go above and beyond for their customers. A very smooth experience. The truck was very clean and well maintained.

Michael H.
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MARK T.
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Nothing!

RONALD E.
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Always a nice experience at Ok Feed.

Howard R.
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Everything went smoothly and very professionally. The people i worked went above and beyond most services. I can't see anywhere that needs to improve.

KAREN S.
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David K.
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Everyone I dealt with was personable and professional

Valerie G.
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The service has always been great at this location, I recommend it to everyone. Awesome people with a friendly staff.

RONALD E.
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Really nothing. The owners were very friendly and accommodating. They made he whole process seem easy and smooth. We had a good experience here at OK Country Feed. Would recommend.

DIANE D.
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Such nice folks. Thanks for the great service!

Matt G.
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Seemed like it was a slow process just to rent a appliance dolly for one day. But I get it, I learned that people actually steal them so I would be extra cautious on who I rented them to. Thank you

SEAN M.
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Everything happened exactly the way it was supposed to, perfect transaction.

Jeremy F.
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Greg N.
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Everything was great the truck was waiting for me. Little paper work to do because of doing most of it on line.

Debra W.
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The owner of the feed store was great and knew his stuff. But, ...the younger guy that acted like he knew what he was doing, we'll he has a lot to learn. Thankfully the owner checked All his work. And therefore I am completely satisfied. It was a smooth ride hauling the Honda Civic.

DEMILT M.
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MIKE K.
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Excellent service.

Michael A.
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I don't think you can improve my experience at all !!!

Pamela M.
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Easy, fast and friendly service.

Cindy U.
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Corin M.
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Very accommodating. Friendly staff. Fast and efficient.

jennifer P.
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David S.
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james S.
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Stephen P.
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Third and last time to this location. Charged extra twice and made us drive about 20 miles away to pick up the uhaul.

JOYCE D.
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JOYCE D.
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STEVEN F.
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Trailer hitch was not fastened securely. Tongue popped off after about 20 miles. Once a Good Samaritan and I attached it properly, it worked fine for the rest of the rental.

Jacob S.
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TOM A.
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The staff was very courteous and patient...

Ernest S.
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The people at the location were extremely helpful

corinna Z.
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Linda F.
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Jon F.
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Virgil P.
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suzanne C.
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Bonnie N.
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Brandi E.
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kelly G.
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Dan S.
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Scheduled pick up time. Another walk up customer was being helped. Lot attendant had to be told to hook up trailer to rental truck. Desk attendant was not unprepared. Took over 30 minutes to get paperwork completed and able to leave. No systems in place to make transaction seamless and quick.

pat B.
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we were given a price on the phone of 157.00 on the internet site the price was 147.00 ,when it came time to pay in store they wanted 260.00.we bought the insurance was the only thing we added. it was adjusted down a little we think hope ,.the strange thing about it was at the drop off the attendant told us that the truck belong in Laws Vegas. .Other than that the truck ran great

WILLIAM T.
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Only game in town … must use. People friendly and helpful. Do no provide pick-up trucks, so had to use a 10 foot for minor job. Very expensive!

Dan S.
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Check in and receiving the equipment took much to long.

JOHN R.
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Jon was extremely helpful when I lost my paperwork.

Jon F.
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Friendly, great service, always a good experience.

DWAYNE F.
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They are great people to deal with. I would highly recommend them.

janet C.
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KAREN S.
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Darcey O.
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U-Haul is kind of a side business for them so it took longer than expected and I had to help pull the trailer out from behind another truck.

lawrence C.
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Very nice people.

Tommy H.
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ROBERT B.
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Anthony R.
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DWAYNE F.
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I don't see how, it was a very smooth and easy transaction

Michael P.
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Great customer service

NANCY A.
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Len Z.
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Great, friendly and efficient staff

jerry B.
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When I returned it to the north Blackstone location in Fresno they said I would get my receipt by email but never did. I still need my receipt

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