Fast service, easiest Uhaul rental I've ever done
Brian H.
Customer Reviews for Oakdale Food & Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
olga P.Excelente servicio muy amables
martin Z.Very personable people. Handled my rental very quick and easy. Great service. I'm only going to use them for my rental needs.
Denise L.I have used many different locations in this location in Oakdale at Oakdale Food and liquor has been the best experience by far!! I will recommend them to all my clients and friends and family!
April V.Very friendly fast crew! Close to home and will be back. We don;t use the truck for moving, we are antique dealers and use the truck for the shows that we participate in. Thank You, Linda Ellinwood
VERANUS E.This liquor/market location for your U-Haul service, The man at the counter on the phone personal call unsure if he was speaking to me or the the call he was on. Didn't say hello didn't say nothing but take a picture of your ID gave me keys an and said make sure it's back on full. Came back to return the Van didn't say not one word to me once again on the phone went out side came back said this is how many miles an the price an walked away saying you will have a invoice to your email with what was paid while he had he back turned walking away on his phone. I never felt so uncomfortable an un welcomed ever by a business. I should of just walked away when I first entered this store. Very rude , an even being rudely ignored Im very shy and iwas still polite an said hi an thank you.
Alicia C.The ratchet strap I couldn't even use on the trailer to strap down my car
Jonathan C.Quick and easy transaction.
Gurpreet B.The staff was professional and kind. Did not feel rushed and were knowledgeable about there equipment. Fast and easy transaction! The price was right and trailer was in good shape.
Gurpreet B.Nothing I always rent from uhaul and never had any problems. Very happy with your service.
DANA C.I have rented a u-haul from this location 2 or 3 times. They are always very friendly and helpful. I will always go there when I need a u-haul. I definitely give them a 5 star rating.
Tayllore M.Very friendly and helpful
John V.They are fast and very professional. Awesome with uhual rentals .They are very polite I rented uhual trailer and it work out great .Nice family own business
AMANDEEP J.No one there to issue refund
Adam J.I reserved a Cargo van . After being dropped off . I waited over 30 mins for them not to be able to find keys . With no way home but my feet . I asked if they had a truck available. So that's how I ended up with a truck. It was a truck a walk . I rent from other locations before and never had this type of experience. They were kind but sorry didn't help me get my time back or convenience of having a van .
DAN G.Costumer service was great 👍
J RICARDO C.Nothing. It was great.
VERANUS E.You guys are awesome!
KATHY A.Warn how expensive the mileage is before renting!!! U-Haul was $32! Vehicle. I was “shopping “ supporting local. When I could have gotten a Home Depot truck in the next town, $20 total, with unlimited mileage.
SARINA O.Pretty much close to perfect! Quick, easy, well communicated . Great service
Imtiaz H.The vehicle was dirty and had items left inside. Recommend doing a cleaning and:or sanitize after every use.
Tamera W.Easy checkin service.
Bryan L.My only suggestion would be to have more trucks as I heard them tell someone they didn't have that truck available on the phone. Everything else was perfect.
SANDRA M.I appreciate thier efforts to help me with the Uhaul rental . Quick service. Highly recommended. Best uhaul rental in town and very friendly.
JASPREET B.Truck worked well, I didn't have any issues. Was told gas tank was 3/4 but was not it was about 7/8 unfortunately I didn't realize it until I was a couple miles out and didn't wanted to go back into town. However this was not a big issue. The cabin was clean but after 138k the wear and tear showed. The haul area was dirty, I think a homeless person had manage to sleep in and had left it dirty but the attendant got clean fast. It met my needs which was great and most important.
RENE M.Great customer service. Very friendly! Highly recommended.
CHRISTOPHER C.Excellent customer service! The trailer was late due to the previous customer, but the guys running the store did everything they could to help us. Really nice!
Martin V.Nothing, a great experience! Man at location super friendly and helpful.
Marlon M.Pickup was easy and service was friendly. He also alerted me to the default trailer mode, which uses more gas, so that I would know to turn it off after each time starting the vehicle:)
Sarah A.So very helpful and made the process very smooth for pick up and delivery. Thank you. Cindy Nicholson
CYNTHIA N.The trailer needs to have a hydraulic lift so you don't break your back lifting it to the hitch. Somebody is going to get seriously hurt trying to lift it!
MATTHEW C.Make sure the gas tank are completely filled. I only went 8.2 miles and when I filled the tank to where the nozzle pour stopped, it took 6 gallons when it only should have taken 1 gallon. This cost me $20. extra!
JAMES L.Clean the inside of the cab and wash the windows.
james H.Will definitely use again, easy check in, truck was in excellent condition and excellent customer service.
KIMBERLY F.The guy @ the store where I picked up the U-haul from was very nice! How ever, when I made the reservations online for the pick up location, I kept getting different cities to pick up the 🚚 Very frustrating🤔! I finally just phoned U-haul & made the reservations🤗
Shari C.Service was great! Guys were very nice and funny.
SCOTT D.Very friendly and helpful staff!
ROBERT F.Very friendly and helpful staff.
GARRISON B.Customer service was great above and beyond expectation
MICHAEL H.Had a past experience with Uhaul and wasn't happy about it, but this experience changed everything. The staff was helpful and very pleasant. I will be a return customer now. Thank you so much for the amazing experience and thank you to the staff for being so helpful and just overall amazing.
NICHOLAS S.Amazing staff and the equipment was clean and ready to go. Was in and out quick. The 6x12 trailer is the best trailer I ever pulled!
GURPREET B.Great customer service
AMANDEEP J.Have the truck where you called to pick it up at. And not make changes last minute.
PAUL T.Your just doing fine and great location for any customers in and out they make it happen 🚛
enrique L.Ordered dolly rental online with my uhaul and was charged $10 for it even though they didn't have one to provide. When I asked for refund they said to call customer service and then when I called I was given the run around again to go back to the location for my refund. $10 not worth my time driving back a hour so I just gave up.
Willis S.Would have like the option of renting truck for more than just 24 hours
LAWRENCE C.It was 20 dollars more than expected. Then a gain we live in Califorkya
JON W.Friendly and efficient service, and delivered the auto transporter as promised.
Thomas K.Nothing, great experience and great price. I really appreciated having the trailer installed.
DONALD E.Seriously the nicest guys helped me attach the trailer would've been so lost without them
Meg W.Reserved online. Went to pickup and no record of reservation. Owner said no problem and got us a truck.
CHRISTY K.I wish UHAul would offer a tongue Jack for circumstance like mine in which I need to disconnect the trailer from my truck due to limited parking in my condo... I had to purchase a tongue jack from Harbor Freight I Woodland ca before I departed to San Diego to manage the trailer with moving with limited parking..
Denver B.The McHenry store in Modesto California as well as the Oakdale store in Oakdale California or to your very best in the area The managers are awesome the staff is courteous and they very much accommodating and helpful
DALE B.No improvements to be made! Staff was amazing, pick up and drop off were quick and easy. Will definitely use again and recommend to family and friends.
Elena H.At first I would've rated this low because Miss information was given which could've cost me extra however the manager took care of the situation
TERESA B.I am not sure as Zi was satisfied ,...
FRANK S.