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JOHN B
Customer Reviews for Oakdale Food & Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you. Pretty straight forward and easy
DANIEL HVery nice and helpful staff. I wish all my transactions would be as smooth and simple as this one. Oh and the gal at the front desk even moved her car so that I could have a parking space.
SVIETOZAR SOwners were super nice, great communicators with a fair price.
THOMAS Wthe customer service was excellent, so friendly and accommodating
JENNIFER BThe gentleman were quick and efficient!
RAMON BNothing. This experience was perfect!!!
SONJA BProvide someone to lift the trailer and hook it up.
BERNARD HThe location has no lot attendant. I had extreme difficulty disconnecting the 6x12 trailer from my truck. After a considerable amount of effort my wife and I along with the young lady at the drop off location, a liquor store managed to lift the trailer off the hitch
ALAN CVery easy to reserve online. Pick up was straightforward. Staff kind and friendly. Return was equally easy. Highly recommended as the place for U-Haul needs.
Kathryn GThe truck I rented was in poor condition. The back of the truck had oil, dirt, and dust which got all over our belongings and required so much cleaning. Inside of the truck contained so much dust and some type of liquid that clearly wasn’t water (don’t know what it was). The associate who helped us was extremely nice but it took us almost an hour for them to rent us the truck. Experience overall from start to finish was poor.
TIMOTHY YNice place to rent from
LORI GPolite, happy, & courteous
BENITA LU-Haul changed the drop off location. We did not contract to drop off at this location. Subsequently cost us a great deal of time. All satisfied with staff and facility. Overall dissatisfied with U-Haul scheduling system and outcomes.
Robin SThe gentleman was extremely helpful! With all aspects of the process. He also verified the chains and the hitch were secured.
John cQuick and Easy, clean truck. The clerks were really nice and the cost wasn't as much as I expected.
AMANDEEP JAmazing staff, quick and easy transaction. Will be a repetitive customer. Thank you for the great service
Gurpreet BOutstanding Experience, Highly Recommend!!
Dwight DThe location was fast, friendly, and efficient! I would HIGHLY recommend friends and family to rent from here!!
alex REverything is expected perfect
Marco SThe app rates that were advertised are not true, the stores do whatever they want regardless of what uhaul customer service and even management says. Be aware of accidently being forced without being told that if/when you extend your rental, it creates multiple contracts and you get charged left and right in very wrong ways. Mentioning the multiple contracts, worth mentioning also that even if you specify charging a different card, they will certainly charge only the first card put on file. Even when a uhaul rep over the phone gives a reversal and an aproval code..means absolutely nothing. The store does what they want anyways. This was a very terrible experience. Please understand that the way uhaul and the individual stores play games and minipulate everything is borderline illegal practices. This experience made my wife and I feel like we needed a lawyer.
Justin AThis was my first time renting a Uhaul they were extremely friendly, helpful and super informative. They took their time explaining everything to me and I greatly appreciated that.
Vickie HI asked if it would be $18, like I saw on Uhaul website, the man said yes. I paid almost $25. It would be professional/legal if there was a clear laminated sheet for the customer to see before moving forward with transaction.
Jorge BMuch better customer service than other local locations.
James MSincerely nothing….everything was just per! 😊
martha aNothing
joseph bNice people
Mike SIn and out quickly, return was also quick. Thx
Dennis HGreat customer service! Highly recommend!!!
Philip KAndy was super efficient, knowledgeable and extremely kind! Highly recommend this location for all your moving needs!!!
Dirk VExcellent service
joshua gNothing. I really enjoy working with this location. Friendly and Courteous
Larry MThey are the best ive known them for years
michael bService was great! They spent a lot of time helping me determine which vehicle plan was best for me.
Maryl LVery friendly store and fast service.
Linda EEverything went very well!
Lisa TJessie is friendly, professional and has great customer service.
Timothy HThe truck had a strong cigarette odor. We left the windows open overnight and bought air freshener to help. We bought windshield wiper fluid so it wouldn't freeze during our winter travel. The battery died when we stopped to fill our tank, and we had to wait for service.
Nancy SHafa Adai Hello guys thank you for your service and your team for giving us the best outstanding service u provided us for the day we completed thanks again Oakdale Liquor Mart later 🇺🇲🇬🇺🌶️⛽.
enrique lVery friendly professional easiest experience I’ve had in a long time
Imelda CEverything was absolutely perfect and straight forward would definitely recommend and come here again.
Yomalli RNice people and helpful. seamless experience from renting to pick up to drop off.
GEORGINA RThe young man who helped us today was great! He was social, kind and explained everything to make sure we got the best deal to utilize the uhaul. We only were moving a large couch in the rain but he was very nice!
Jacob PThe gentleman who assisted was very pleasant and helpful. Started out morning out really well!
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