Thankful to have a place in town for a quick errand. T staff are friendly and helpful
Dirk P
Customer Reviews for Oasis Hotel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I didn't have a reservation and came in; they weren't in the office, but helped me over the phone, and then were there in person quickly. It was very convenient. We are lucky to have this service in our town
Steve WGreat customer service
Ezekiel VI didn't realize we had a U-Haul in town but now that I know I will definitely return.
tyler tRep was 1.5 hours late. We have to do their work online so the least they could be is on time.
Lauren HSeamless rental. Very happy.
WAYNE MThere was no one there at the time of pick up. We had to call the number posted on the office window. She called back about 10 minutes later from Stillwater. Charged us more due to her putting drop off at Guthrie instead of Edmond as ordered. No appliance dolly. The truck was filthy. This location needs to be closed down.
Sherri HHad no problems
Siddharth SThank you!
MICHAEL MIt was fast and easy to rent a truck
CALLEN GIt was nice to have a local location to utilize Uhaul services. It saved us money because we did not have to go into Stillwater.
CATINA SHelpful and nice staff
RAYMOND CGreat service and plenty of options to choose from!
jayven WEverything ok
CESAR IGet people that can count for starts as well as maybe a physical person too, someone that returns calls when the customer has an issue with being overcharged. Get the digital stuff working so you can upload the photos that you are supposed to as well as your drivers license
Dana KSo convenient to use this location in a small town. Super easy transaction.
BOBBY MGreat customer service and location! Answered the phone many times to help set up the reservation and was very helpful from start to end!
James BWe did contactless but when I called, the lady that helped me was very nice and helpful!
Gavin KNothing needed to improve this location. Everything was great and service was outstanding!
LON BExcellent Costomer service!!!
NAOMI J