Very easy process, reasonable rates.
DOUGLAS P
Customer Reviews for Ocean Auto Tech
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have used Uhaul service many times and twice from the location that I used the Trailer would definitely go back
ANTHONY DSmooth transaction
GEORGE KVery easy and convenient process.
JESS PVery easy and convenient process.
JESS PSmooth transaction
GEORGE KI have used Uhaul service many times and twice from the location that I used the Trailer would definitely go back
ANTHONY DChris was great with reservation, instructions and everything. All 1st class.
LAWRENCE PThe location is fine, the app sucks
JAMES Hnull
ROBERT Dnull
GERALDINE Hnull
Rodolfo BThe location is fine, the app sucks
JAMES HThe proprietor was friendly and helpful.
CHURCHILL HI rent here often. Great local and family oriented business. Never an issue and the father and son team are always friendly.
ERICK MOcean Auto Tech employees are kind, expeditious, and helpful. I would recommend them to anyone who needs a U-Haul!
Melissa SSo convenient! Very friendly and so easy to work with. Would definitely use this location again.
DAWN BAbsolutely nothing it was a great experience even the gentleman that serviced me to have it. All ready was a pleasure to deal with.
JOSEPH GMy only comment is regarding topping off the gas tank. The contract noted the tank as full, so I filled it upon returning the van. But after having driven only 20 miles, it took 6 gallons ($19.00) to top it off.
ROBERT MEasy drop off
Silvio MThe attendant was very prompt, and courteous as well as helpful, and got me on my way quickly
RODNEY GNothing those guys are fantastic
ROBERT RThe app was horrible to use I would never use the service again.
Ryan SEverything was great thanks
GIOVANNI ZEverything worked out great. Trailer was clean. No problems at all
ROBERT NSmooth transaction
REYNALDO OThis was not my first location choice - it was moved from Manasquan to Brick the day before, which was further for me to pick it up and return. That said, the miles costs were reduced and the truck was afforable.
KELLY DVery pleasant experience.
RONALD WNothing everything was excellent. Customer Service rep was extremely helpful.
PAUL HAwesome service!
ALLON SThe return procedure was a bit tedious but al in all a very good experience
John SNothing. I do like the fact that we cant take pix when we 1st get the truck . noticed a dented corner and one side scratch on side of truck.
BRIAN OFast check in. The equipment was in good shape and clean. Fast hassle free check out.
DERREN FGreat customer Service, I have rented many trucks This is the easiest and Best service
THOMAS FEverything was wonderful ! I have used this location several times now, the staff is wonderful, the trucks are clean, and I have recommend to several friends already and they did used the Vans and Trucks. I will go back in the future. *****
ROSANNA ZNothing
JOSEPH DThe app and online check out procedure was horrible. It took me over an hour to complete process. After 3 phones to your customer service I was finally able to get the keys to my truck. Deidre was excellent on the phone.
Kenneth CVery fast and friendly.
Edward SNothing, excellent experience
John MReceived clean nice van in a moment's time ...last minute....got great gas mileage....hassle free ...thanks
Todd zTruck is super old. A lot of noise when driving.
Ivan HThe U-Haul app was completely ineffective. I spent 10 minutes filling out the contract but had to do it again manually with the manager
Matthew SIn similar fashion to my pick up location, I "requested" a drop off that was minutes from my home. I was told, however, that the location wasn't showing up on "the list" and was forced to drop off at a location in the next town over. All of this added significant mileage, which I then had to pay for, but I quickly realized this is likely what Uhaul does to offset the lower initial price customers are quoted. Again, I won't be using Uhaul again.
Robert CJust keep up the good work 💪
George KVery friendly and on point !
Jorge TFast, easy and convenient with fair pricing.
JOHN SYOU SHOULD NOT RENT OUT TRAILER WITH NO TRAILER JACK STAND. IT IS MUCH TOO HEAVY TO LIFT THE TONGUE WHEN THE TRAILER IS LOADED. I PURCHASED A JACK STAND AND INSTALLED IT ONLY TO BE TOLD I WOULD NOT BE RE-IMBURSED
JIM H