Customer did not leave a comment.
JESSE B
Customer Reviews for Ocoee Storage #2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trailer and blankets smelled horrible! Nothing visible but smelled the entire 4 days. Staff very helpful and friendly!!
Kathy CI always have great service from this location.
GREGORY MThe service is great and Miranda is really easy work with, I wouldn’t change a thing
Winston MI dealt with a woman named Miranda here. She is very nice and helpful! The only concern I have, though, is when I looked at my bill, the sales tax seemed to be approximately 12.76% and Tennessee's state sales tax (at least for my county!) is 9.75% and I can't find anywhere why the tax rate is higher here than I've been told it is; maybe it's something related to short-term vehicle rentals, but I don't know how this works!
AJ FMiranda was very kind and friendly. Also super helpful
Bridgett EThey said in store my total cost was $85. They charged me $100 then 6 days later decided to refund me $12 and then an hour or 2 later they took the $12 back? I even left more gas in it then when I got it so that’s bs. I’ll be renting from a different location next time if I decide to use uhual again.
Austin RBusiness was very professional and helpful. Would highly recommend.
Nigel QThe girl at the 411 hwy Etowah Tn location was very friendly and helpful!
Jennifer CThe young girl that's running the place did a very nice job made sure I had it all hooked up right checked all the lights and I was on my way
harry cThe location was closed when we returned. It is, however, a location on the main road easy to find.
Joy WMiranda was very kind & helpful.
Caleb ( | Overall ExperienceFast to rent and go. Easy return also Thanks
George BVery friendly and professional.
KARENA Bbetter roadside sign
Vance PThis was not the original pick up location. The original location gave our truck away in front of us and then told us that our truck was not dropped off. Then told us that he would help us find another Uhaul. When he did it was another 10 minutes out of our way. When we picked up the uhaul we asked for the drop off location to be changed and was told we can drop it off at any location.
Brian RLady at the counter was very down to earth and helpful. She was awesome
Stephen PNothing, keep smiling!!
Yann VI rented a unit for many years no problems always helpful, and friendly. I would do business with them in the future if needed, and tell friends about this location.
HAPPY H | Overall ExperienceStop allowing customers to smoke in the trucks.
DOUGLAS PVery easy drop off
Michael GThe truck has a leak near the front. Four of our boxes and our couches got soaked.
David PEveryone was very thoughtful and very helpful. I would definitely refer others to use your storage units.
Carl H | Overall ExperienceN/A
Deborah MMiranda just started her own business with U-Haul. She’s young, bright, and a go getter. All the best to her! She was very helpful.
Melissa KWhen I put gas in truck it was leaking gas from the fill line.. I put a total of 20 gallons in and about 2 quarts leaked out during fill. Not the dealer in Etowhas fault if they were not aware.
Doug DI loved dealing with the staff. Very kind, helpful, and friendly. 10 out of 10 I will recommend.
Kelli S | Overall ExperienceThe only thing I would change is I would add a dumpster for clean up. Aside from this, everything was absolutely WONDERFUL and secure. Thank you so very much.
Samantha H | Overall ExperienceVery helpful and easy to deal with. With all the stress of moving it’s nice to have a company that goes the extra mile.
Thomas DFriendly people.
HAROLD CPolite and friendly!
WILFRED BAll was good.
Lisa WRamps on all future cargo trailers.
Wilfred BWhen trying to pick it up online, it would not register that I was in the correct location. It was incredibly inconvenient and took an hour to actually pick up.
Lucas HGreat friendly service. Will use again.
John WVery friendly and professional, and extraordinarily helpful with the checking in process. I would rent from them again anytime.
Jim CMiranda is great to work with
Thomas GNothing everything was really easy in pleasant
Tamra JAbsolutely nothing, y'all were great to wrk with and in a timely fashion!!
Phillip MOperator was very helpful and a pleasure to work with.
Wayne AComputer system issues resulted in several minutes of wait to get my equipment...even though I had done most of the data entry online.
NELSON WKnowledgeable and friendly
miguel rNothing. She was exceptional help. Showed a real sense of kindness when I was loading trailer and brought me some water. Those types of experiences are what people remember. Everything went very smoothly and no issues with truck. Thank you
Mark MGreat place and great people
ROBERT H | Overall ExperienceVery helpful
Levin R | Overall ExperienceIf ever need storage again I would definitely use them. Very friendly, secure, clean
Tammy S | Overall ExperienceVery well maintained. Great people to do business with. I have been doing business with them ever since they opened the second location and they always keep upgrading .
ROBERT H | Overall ExperienceVery friendly. Very clean, nice new units. Would recommend to anyone.
CHRISTOPHER R | First ImpressionsNew and very clean spacious storage units. Very easy to find the location I am very please with the service I received.
HAPPY H | First Impressions