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Jonathan B.
Customer Reviews for OConnor Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
way off the Brooklyn Bridge in my terms---was not close- was told it was a UHAUL place not a Automotive place- people were extremely nice- but not the best location on getting a UHAUL- the only bad thing was Someone should have done an inspection on the UHAUAL - exhaust system was leaking- could not take the truck over 40 mph and nothing was not even in the truck---the truck was all over the place- so the trip took WAY WAY longer than expected-
Maryellen C.Great customer service!
George H.Not a single thing!!! You guys were spectacular. Thank you so much for working with me. Your team was key in keeping my business going!!!
JOHN H.Mike got me processed and closed out quickly
STEVEND M.Agents were helpful and friendly. Responded to my questions appropriately.
TERRANCELEE B.your trailers could really use tongue jacks!
Paul A.I had to request a drop off location change as Uhaul Initially gave me a location more than one hour's drive from my destination. This Requested location is only a few minutes away. Not sure why I needed to Petition for this.
JOHN W.They were very friendly and accommodating even though I got there as they were closing
Christian F.Well known and had everything ready to go at the pick-up time. Your one-way rate was very high!
steve M.Location did not inspect equipment prior to rental.Rear safety chain for car hauler was not serviceable. No instruction for use was provided. Location told me that I would receive a refund for extra days billed upon dropping off the equipment. This was not the case. Had I known this I would not have rented the trailer one way. I would have driven to the drop off location and rented from there. After calling UHaul number I was told that an area supervisor would call. I received no calls.
carl H.This trailer was old and needed new tires plus had a broken rear lens. I was concerned that I would be able to make the 300-mile trip safely.
charles G.Mike O'Connor was extremely accommodating to work around my schedule. I will gladly rent from him again!
stephen W.O'Connor went above and beyond! He was over exceptional, cannot say enough good things...10+ star rating for O'Connor Auto Services.
JUDITH P.