Customer Reviews for OConnor Automotive
(U-Haul Neighborhood Dealer)

39 reviews

2568 State Route 8   Lake Pleasant, NY 12108

(518) 548-5584

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(518) 548-5584

2568 State Route 8
Lake Pleasant, NY 12108

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The location owner and service of my pick up location was great! Uhaul and the Uhaul website however; was a complete nightmare. Took hours on the phone to get the reservation right (nothing I did, you all changed the location to 40+ miles away for no reason and then after waiting for hours to speak to someone and try to change it back (you cannot do that on the site as the recording said while I waited so many times) you tried to blame me or my pick up location. So many excuses that were just based on no real facts. A very bad experience on your site and with your service representatives by telephone. The location and service for pick up though was great - but they are not your employees.

Michele D. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

I really can't think of anything that you could reasonably improve,great value and service. Thank you very much! John Peasley

Terri P. 
Rating:
5.0

Customer did not leave a comment.

Jonathan B. 
Rating:
5.0

Customer did not leave a comment.

JAMESHENRY III R. 
Rating:
5.0

Customer did not leave a comment.

BILLIE J. 
Rating:
3.0

Customer did not leave a comment.

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

john W. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCEJOSEPH J L. 
Rating:
2.0

way off the Brooklyn Bridge in my terms---was not close- was told it was a UHAUL place not a Automotive place- people were extremely nice- but not the best location on getting a UHAUL- the only bad thing was Someone should have done an inspection on the UHAUAL - exhaust system was leaking- could not take the truck over 40 mph and nothing was not even in the truck---the truck was all over the place- so the trip took WAY WAY longer than expected-

Maryellen C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Great customer service!

George H. 
Rating:
5.0

Not a single thing!!! You guys were spectacular. Thank you so much for working with me. Your team was key in keeping my business going!!!

JOHN H. 
Rating:
5.0

Mike got me processed and closed out quickly

STEVEND M. 
Rating:
5.0

Customer did not leave a comment.

Thomas Z. 
Rating:
4.0

Agents were helpful and friendly. Responded to my questions appropriately.

TERRANCELEE B. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Rodney B. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM Q. 
Rating:
5.0

Customer did not leave a comment.

PAUL W. 
Rating:
5.0

Customer did not leave a comment.

Matthew L. 
Rating:
5.0

Customer did not leave a comment.

David Y. 
Rating:
5.0

your trailers could really use tongue jacks!

Paul A. 
Rating:
5.0

I had to request a drop off location change as Uhaul Initially gave me a location more than one hour's drive from my destination. This Requested location is only a few minutes away. Not sure why I needed to Petition for this.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

Deniss T. 
Rating:
5.0

They were very friendly and accommodating even though I got there as they were closing

Christian F. 
Rating:
5.0

Well known and had everything ready to go at the pick-up time. Your one-way rate was very high!

steve M. 
Rating:
1.0

Location did not inspect equipment prior to rental.Rear safety chain for car hauler was not serviceable. No instruction for use was provided. Location told me that I would receive a refund for extra days billed upon dropping off the equipment. This was not the case. Had I known this I would not have rented the trailer one way. I would have driven to the drop off location and rented from there. After calling UHaul number I was told that an area supervisor would call. I received no calls.

carl H. 
Rating:
5.0

Customer did not leave a comment.

Gayle W. 
Rating:
3.0

This trailer was old and needed new tires plus had a broken rear lens. I was concerned that I would be able to make the 300-mile trip safely.

charles G. 
Rating:
4.0

Customer did not leave a comment.

Helen G. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

pamala O. 
Rating:
5.0

Mike O'Connor was extremely accommodating to work around my schedule. I will gladly rent from him again!

stephen W. 
Rating:
5.0

O'Connor went above and beyond! He was over exceptional, cannot say enough good things...10+ star rating for O'Connor Auto Services.

JUDITH P. 
Rating:
5.0

Customer did not leave a comment.

MCGOVERN N. 
Rating:
5.0

Customer did not leave a comment.

Paul A. 
No reviews have been submitted for this location.

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