Customer Reviews for Oconto Truck Center
(U-Haul Neighborhood Dealer)

76 reviews

150 N Katch Dr   Oconto, WI 54153

(920) 829-5099

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 11 am
  • Sun: 6 am - 9 am
Special Operating Hours
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(920) 829-5099

150 N Katch Dr
Oconto, WI 54153

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 11 am
  • Sun: 6 am - 9 am
Special Operating Hours
  • 12/25/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Susan O. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

JAYNE P. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Not a thing it was wonderful

Scott J. 
Rating:
5.0

Friendly customer service.

Lucy W. 
Rating:
5.0

Everything was perfect. Thanks a lot!

Svetlana M. 
Rating:
4.0

Customer did not leave a comment.

Deborah S. 
Rating:
5.0

Customer did not leave a comment.

Paso Y. 
Rating:
5.0

Uhaul changed our pick up location the night before. This was inconvenient as we had movers meeting us at the original location (Sobieski). Once reserved, Uhaul should not be allowed to change pick up location without asking customer first!

Lisa B. 
Rating:
5.0

Facility was closed. Make a call to affirm that I dropped off the equipment. Owner was great at follow through to send email receipt to verify that I did.

MARK D. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

Very helpful and no pressure to by things I did not want

randy S. 
Rating:
4.0

Pickup app is really clunky. I booked in advance I don't understand why I had to get verified when you have my social drivers license number and card details

Thomas S. 
Rating:
5.0

Had to go to this location instead of the one that I had oringally made a reservation at due to them.not having the truck size I had a confirmed reservation for. Didn't get the reservation guarantee uhaul claims. Representative told me I had to go to a location that would have added 15-20 extra miles or cancel the reservation. Thankfully this location had the size but the Representative didn't offer this location at all, I had to find it myself and make another reservation.

Gregory K. 
Rating:
5.0

Customer did not leave a comment.

Tavia K. 
Rating:
4.0

Leave instructions for what to do if the app fails and have you to do contact less drop off.

Kyle L. 
Rating:
5.0

Customer did not leave a comment.

henry K. 
Rating:
4.0

Truck interior was dirty, otherwise everything was easy

John M. 
Rating:
5.0

Lots of different trucks, well maintained property.

Garrett B. 
Rating:
5.0

Nick was super helpful all the way through the rental process

Norman S. 
Rating:
5.0

Customer did not leave a comment.

Tammie M. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
4.0

Customer did not leave a comment.

Oconto County S. 
Rating:
5.0

Customer did not leave a comment.

GLENN D. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN K. 
Rating:
5.0

Customer did not leave a comment.

Steve K. 
Rating:
5.0

N/A

Angel M. 
Rating:
5.0

They were professional and honest!

Bob D. 
Rating:
5.0

Customer did not leave a comment.

kim G. 
Rating:
5.0

Clean and easy place to drop off

enrrique C. 
Rating:
4.0

Dropping off the trailer is a bit of a bear through the phone app. You need to simplify it a bit. Give experienced people an option for fast drop( without all the instructions).

DANIEL K. 
Rating:
5.0

Customer did not leave a comment.

Eugene B. 
Rating:
5.0

Fast, friendly service!

Nick B. 
Rating:
2.0

No receipt of amount paid, not clear on what i paid - rather then him solving the problems, he pushed it of onto me to solve his account problems. Not professional

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Jason I. 
Rating:
5.0

Customer did not leave a comment.

Sonja W. 
Rating:
1.0

No one was available at this site. The doors to the building were open but no one was there. I was told people would be at site for drop off. I used this site only because I was to receive price reduction. I haven't seen my price reduction yet.

Paul S. 
Rating:
2.0

App was busted could not dispute that there was fender damage before pick up or the miles was slightly off. Store wasn't open during their posted hours so couldn't ask for help. And I sat on hold with customer support for an hour til I gave up for I was loosing daylight and my schedule time.

jesse V. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
4.0

Had to drive from Green Bay for the trailer and then back

Susan K. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Very helpful when it came to hooking trailer to truck. owner loaned us an adapter for trailer and also located and replaced a blown fuse on truck at no charge. My highest praise for this place. Thank you in every way possible. All my friends and relatives know this story. BIG BIG Thanks!!!

Randall P. 
Rating:
3.0

Customer did not leave a comment.

JAMES K. 
Rating:
4.0

Customer did not leave a comment.

Jon K. 
Rating:
5.0

Customer did not leave a comment.

JAKE B. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Dirk L. 
Rating:
5.0

Great service as always

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Dale H. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
3.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Great service here

Michael H. 
Rating:
5.0

No improvement needed. Keep up the good work ! Nick is courteous, knowledgeable and helpful.

William H. 
Rating:
5.0

Located at a repair facility, the personnel was very accommodating and easy to deal with. Simple and no hassles, just the way I like it.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

RANDY C. 
Rating:
5.0

The truck was noise, with air sound coming thru drivers door same as if you had window open.

Alan D. 
Rating:
4.0

Customer did not leave a comment.

Dave K. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY D. 
Rating:
5.0

The agent found the equipment that I wished to use. Made the calls and promised that it would be here for me. It was and we were on our way in a very short time.

Rick L. 
Rating:
5.0

Customer did not leave a comment.

Gary D. 
Rating:
5.0

Customer did not leave a comment.

gary H. 
Rating:
3.0

Nick was very helpful and easy to work with.

pete V. 
Rating:
5.0

Great service, somebody helped hook up the trailer, which was appreciated.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Randall M. 
Rating:
5.0

Customer did not leave a comment.

JAKE B. 
Rating:
5.0

Keep up the good work!

Michael H. 
Rating:
5.0

Very nice, handled our transaction for turning in the truck, friendly comfortable place of business.

Steve P. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

This truck needed an alignment.

Anita G. 
Rating:
4.0

Customer did not leave a comment.

eric M. 
Rating:
2.0

Customer did not leave a comment.

enrrique C. 
Rating:
4.0

Customer service was wonderful.

Michelle D. 
Rating:
5.0

The only issue I had was that the truck rode rough when it got over 60 mph it seems to buck

phillip J. 
No reviews have been submitted for this location.

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