Customer Reviews for OG Mart
(U-Haul Neighborhood Dealer)

917 reviews

8937 S May Ave   Oklahoma City, OK 73159

(405) 708-7730

Location Hours

  • Mon-Sat: 8 am - 8 pm
  • Sun: 8 am - 5 pm

Services at this Location:

Contact Us

(405) 708-7730

8937 S May Ave
Oklahoma City, OK 73159

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 8 pm
  • Sun: 8 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The staff were very kind and helpful.

ROCHELLE L. 
Rating:
1.0

The truck smelled like cigarettes and I had to rent the truck for a minimum of 3 days even though I needed it for one? How does that make any sense.

Dru C. 
Rating:
3.0

Store was not open during my drop off. It would be helpful for U-haul to identify any special (holiday) hours.

Samuel D. 
Rating:
5.0

Best experience ever with u-haul at this location.

KERRY M. 
Rating:
5.0

Very friendly, quick and efficient staff.

BROCK M. 
Rating:
5.0

Great service and return fast and easy. I recommend this location!

Eduardo P. 
Rating:
4.0

Thank you, uhaul!

Martin Z. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Store owner was very friendly!

JAMIANNE C. 
Rating:
3.0

Great customer service.

LINDA P. 
Rating:
5.0

Customer did not leave a comment.

Dinah A. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS S. 
Rating:
5.0

Customer did not leave a comment.

EVAN C. 
Rating:
5.0

Customer did not leave a comment.

DALE R. 
Rating:
5.0

A lot of problems with the uhaul vehicle, grinding sound, needs either alignment or tie rods, head lights ne was pointed up in the trees and the other one was so dim that it SUCKED, couldn't get vehicle over 70 mph or it would bog down, tire lights was on, looked like blood in the back of the uhaul, heat or ac would not turn off, oil life was at 0%, Hard to keep on the road, took 2 hours longer to get home because of this uhaul. The locate that my reservation was for wasn't open and NO uhauls in parking area at all, had to find a uhaul myself, and that took almost a hour to get done.. I called your customers service and she was telling me to mobile check in,, how are you suppose to check out a uhaul when there WAS NO UHAUL TRUCKS THERE PERIOD?? Wasn't sure that it was going to make it to my house. This was the freaking worst. I should get paid for telling you all that is wrong with this truck, as a mechanic..... I am not very happy with this rental at all. I really was wondering who rented this truck some trafficker or coyotes bring people across the border?? Who was killed or beaten in the back of that truck?? I paid over 420.00 for this rental. And was really wondering if I was going to make it or get killed in that truck.......

ROSALIE B. 
Rating:
5.0

Customer did not leave a comment.

Savion C. 
Rating:
5.0

Excellent service. Great location.

DARRYL M. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
3.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Really nice people

CHARLES S. 
Rating:
5.0

Very helpful

kinarath P. 
Rating:
5.0

Customer did not leave a comment.

JOHN A. 
Rating:
5.0

Very good experience

EDWARD D. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

REGINA G. 
Rating:
5.0

Customer did not leave a comment.

April C. 
Rating:
3.0

Customer did not leave a comment.

GLORIA H. 
Rating:
5.0

Very friendly owner at this location. Very easy rental process. Highly recommend.

RONALD H. 
Rating:
5.0

Easy and owner was friendly.

STEPHEN L. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

AARON R. 
Rating:
4.0

Customer did not leave a comment.

FRANK G. 
Rating:
5.0

Customer did not leave a comment.

JACOB P. 
Rating:
5.0

Customer did not leave a comment.

MARK W. 
Rating:
5.0

Very Friendly and Courteous

JUAN G. 
Rating:
5.0

Customer did not leave a comment.

KRISTY M. 
Rating:
5.0

Everyone was nice and helpful

GLENDON S. 
Rating:
5.0

Customer did not leave a comment.

NICHOLE S. 
Rating:
4.0

Customer did not leave a comment.

LYNN W. 
Rating:
4.0

Customer did not leave a comment.

EARL G. 
Rating:
5.0

Staff is courteous and professional.

JOHN B. 
Rating:
5.0

I didn't get their name but both he and his wife were very friendly and helpful. No improvements necessary.

THOMAS B. 
Rating:
4.0

Customer did not leave a comment.

EARL G. 
Rating:
5.0

Rented from here several times. Always easy, fast and courteous

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE M. 
Rating:
5.0

Super easy !!

PAUL G. 
Rating:
4.0

Customer did not leave a comment.

EDWIN O. 
Rating:
5.0

Excellent customer service.

Thomas J. 
Rating:
5.0

employee came out to help without me even having to come in. Awesome

BRENT M. 
Rating:
5.0

Customer did not leave a comment.

BRANDON R. 
Rating:
4.0

Uhaul transaction was fine. However moving helpers ruined everything by not showing

Carolyn C. 
Rating:
5.0

Customer did not leave a comment.

KELLY T. 
Rating:
5.0

Manager was extremely helpful from start to finish. I will be back.

john B. 
Rating:
4.0

Customer did not leave a comment.

ELOISA R. 
Rating:
5.0

Friendly and pleasant experience

ISAAC O. 
Rating:
3.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
4.0

N/A

PAUL S. 
Rating:
5.0

Nothing.

EUNICE H. 
Rating:
4.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Customer did not leave a comment.

Brad S. 
Rating:
3.0

I was very disappointed. When I went to pick up my truck that I reserved. They didn't have it. I was not happy. I had to wait until the next day to get a truck! Not at all happy with the your service.

DEREK C. 
Rating:
5.0

Great experience, definitly will refer

LARRY G. 
Rating:
5.0

Customer did not leave a comment.

ISRAEL M. 
Rating:
5.0

The entire experience was excellent! The serviced at this location was very good. I will tell everyone to go there to get their uhaul

David W. 
Rating:
3.0

88 cents a mile is super pricy. I drive trucks for an living and alot of people don't make that lol.

JERDAVION K. 
Rating:
4.0

Customer did not leave a comment.

ALFRED C. 
Rating:
5.0

Customer did not leave a comment.

GRISELDA G. 
Rating:
5.0

The gentleman that worked there was very professional and helpful.

lechey J. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Service and equipment were perfect. Check in and out was very quick and easy.

SHAWNDAE L. 
Rating:
3.0

Service center failed to inform me about the texts I would receive regarding pick up and return procedures. So a day later I am readibg a text that says I will be charged a $20 convenience fee for them to perform the return requirements. I am extremely irritated by this since this used to be part of Uhaul's customer service and I would assume that they would want a human to verify the conditiion and mileage once a vehicle is returned.

christina L. 
Rating:
5.0

Customer did not leave a comment.

KRISTINA B. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN DANIEL B. 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

Maybe a sign saying that I haul it is hard to know that is the place as they rent as fast as you get back with one nice service representative and very pleasant

LAURIE T. 
Rating:
5.0

Nothing

PAMELA P. 
Rating:
5.0

Fantastic customer service

ROHN F. 
Rating:
5.0

KEEP UP THE GREAT CUSTOMER SERVICE !!!

Chris W. 
Rating:
4.0

Something was wrong on the web site and I could not rent a trailer for more than 24 hours on-line. We went into the store and was able to make the reservation. Thank you for making the rental possible.

GALEN M. 
Rating:
5.0

Customer did not leave a comment.

Jack H. 
Rating:
5.0

Great customer service

GOLAM S. 
Rating:
2.0

This location OG MART tries to tell you how many miles you will be driving (50 miles) instead of you telling them. Then claims you did not put fuel level back to the existing amount to charge you the fee. They also did not advise about the $2 environmental fee. Overall rating DISSATISFIED. I had to call several times to the corporate number to receive my refund for an over charge of mileage ( I drove six miles was ultimately charged sixteen). Thank you Uhaul for all the previous experiences that you served me. I appreciate you.

CATHRYN O. 
Rating:
5.0

Customer did not leave a comment.

TROY J. 
Rating:
5.0

None

NANCY P. 
Rating:
5.0

all good

CHARLES W. 
Rating:
5.0

Always great service.

JAMES Q. 
Rating:
4.0

Customer did not leave a comment.

HARRY F. 
Rating:
4.0

Customer did not leave a comment.

TIREY KYNAN V. 
Rating:
5.0

Customer did not leave a comment.

ADEYEM O. 
Rating:
5.0

Customer did not leave a comment.

NORTON T. 
Rating:
5.0

Very pleasant experience with these folks. Drop-off went very smoothly.

Robert D. 
Rating:
5.0

Great place to get a rental truck van or even cargo..

BRYANT M. 
Rating:
5.0

I would definitely recommend this location. Very friendly and knowledgeable people working there. Thank you very much!

KEITH P. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER N. 
Rating:
5.0

Returned location staff were expecting us. They made sure we were alright & that they're equipment (of course) was well maintained. Friendly & professional. Keep up that excellent service & smile.

Debbie V. 
Rating:
3.0

Customer did not leave a comment.

Charleton R. 
Rating:
5.0

Customer did not leave a comment.

MARISOL P. 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN M. 
Rating:
5.0

Customer did not leave a comment.

Elena M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top