Customer Reviews for Ojay's Auto Detailing
(U-Haul Neighborhood Dealer)

284 reviews

1623 Royall Ave   Goldsboro, NC 27534

(919) 429-8067

Location Hours

  • Mon: Closed
  • Tue-Sat: 8:30 am - 4:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/2/2022 - 7/4/2022: Closed

Services at this Location:

Contact Us

(919) 429-8067

1623 Royall Ave
Goldsboro, NC 27534

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 8:30 am - 4:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/2/2022 - 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very helpful, great service.

Megan M. 
Rating:
4.0

Better communication about changes in pickup location. I was told to go to a different location and eventually found out that our guaranteed truck was dropped off at a different location. Fortunately it wasn't very far away and the uhaul staff at sites were very helpful.

Douglas G. 
Rating:
5.0

Service was above and beyond!! Very pleasant and helpful to us and we appreciate their kindness!

Patsy M. 
Rating:
1.0

Truck wasn't ready, keys weren't in lockbox, and had some type of pop spilled in it too. UHaul stated they would give me a free day, but lied and they charged me for it. I would not recommend.

Michael W. 
Rating:
4.0

Although we weren't able to pick up our truck the day we were supposed to everything went good. Ojay was easy to work with and very personable.

Ryan C. 
Rating:
5.0

No problems at all

THOMAS H. 
Rating:
5.0

Ojay's has the cleanest trucks, vans that I have ever used! Nice customer based service!

GBrooke B. 
Rating:
5.0

Customer did not leave a comment.

Janelle M. 
Rating:
5.0

Customer did not leave a comment.

Derek W. 
Rating:
5.0

No improvement needed. Great customer service.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Denison S. 
Rating:
5.0

Customer did not leave a comment.

Philip L. 
Rating:
5.0

Customer did not leave a comment.

Maggie G. 
Rating:
5.0

It looks was a very clean truck and very polite owner/ operation. Thanks

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Rashawnda D. 
Rating:
5.0

Excellent customer service and attention to detail to fit customer needs.

TONYA L. 
Rating:
5.0

Customer service was great don't need to improve anything…

ASHLEY R. 
Rating:
5.0

Customer did not leave a comment.

Deirdre A. 
Rating:
5.0

Keep doing what you are doing y'all are excellent!!

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Tonya P. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY J. 
Rating:
5.0

Customer did not leave a comment.

Carl M. 
Rating:
5.0

This location as the friendliest and most helpful staff I have ever encountered at a uhaul location. Will certainly go there again.

gina A. 
Rating:
5.0

Great customer service, the owner has always taken care of any problems I've had. 10 out of 10 would recommend

Johnathan C. 
Rating:
4.0

Nothing

Regina D. 
Rating:
1.0

I was over charged for use of the truck , specially the mileage. I probably didn't go over 10mi on the vehicle, the young man wrote down 40mi. I didn't come close to 40mi also I Paid for a 20inch truck, but I received a 15inch truck. I don't know how much, but I'm due a refund.

Jerome B. 
Rating:
5.0

Customer did not leave a comment.

Zachery R. 
Rating:
5.0

Customer did not leave a comment.

Michele C. 
Rating:
4.0

Owner was so nice

Christina W. 
Rating:
5.0

They went above and beyond in helping me. I had issues with the website to check out the truck and Ojays opened up for me after hours to be able to get the truck in needed.

Maxine M. 
Rating:
5.0

Customer did not leave a comment.

cameron E. 
Rating:
5.0

Customer did not leave a comment.

Iris R. 
Rating:
5.0

Better after hours return system for your customer. The website was very difficult to create an account. The phone system you have kept dropping calls.

Ardella G. 
Rating:
3.0

Leave more gas in the tank. This truck had less than 1/4 tank when I picked it up.

Jeremy S. 
Rating:
5.0

Customer did not leave a comment.

BRUCE H. 
Rating:
5.0

Customer service was great. Helped with correct size truck that was needed. Always smiling , helpful staff! Will use again and will pass on this information.

Susan F. 
Rating:
2.0

The dash fan did not work, the truck drove extremely tough like the tires were bad, location is very hard to get in and out of due to the white fence. I will not recommend this U-Haul to anyone. The truck drove so bad, it really was unsafe to drive on the roads.

Brian H. 
Rating:
5.0

OJay's is a very professional business. I'd recommend this business to everyone.

KEVERICK S. 
Rating:
5.0

Nothing about this location needs improvement. Seriously.

Robert B. 
Rating:
5.0

No improvement needed. Great customer service, availability of trucks and very clean! Will always rent from OJays.

Brooke B. 
Rating:
5.0

My husband and I recently rented a Uhaul from this location and had a great experience! The owner was super friendly and made the process very easy. We would definitely rent from this location again!

georga P. 
Rating:
5.0

Customer did not leave a comment.

Anthony A. 
Rating:
4.0

Customer did not leave a comment.

Tammy B. 
Rating:
4.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

isaiah C. 
Rating:
5.0

N/A

Flotilla B. 
Rating:
5.0

Customer did not leave a comment.

COLE S. 
Rating:
5.0

Very great customer service and super friendly employees.

Emily Z. 
Rating:
5.0

Ojays was great, the man was supposed to be off but got a call late the night I ordered the U-Haul and said he would be there in the morning to help me load up the trailer, if I need another one in the future I'll definitely be back there.

Anthony M. 
Rating:
5.0

No improvements necessary

Maurica C. 
Rating:
5.0

return my military discount for the use of service

William S. 
Rating:
2.0

Customer did not leave a comment.

Theresa G. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Great customer care.

WILLIAM S. 
Rating:
5.0

Excellent Service I Love Uhaul!!

TENAR-MADERIA MI W. 
Rating:
5.0

Customer did not leave a comment.

Manuel C. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Location and overall experience were both amazing. Keep up the good work!

Cody C. 
Rating:
4.0

Customer did not leave a comment.

KARL A. 
Rating:
5.0

O Jay was great. Couldn't give him any higher recommendation.

matt M. 
Rating:
5.0

Customer did not leave a comment.

Mike J. 
Rating:
5.0

Customer did not leave a comment.

Casey B. 
Rating:
5.0

Great customer service and very helpful

Monica C. 
Rating:
5.0

Customer did not leave a comment.

Felicia P. 
Rating:
5.0

O'jay, thank you for you kindness and support in helping us with our sons move!

Elizabeth M. 
Rating:
5.0

Great service

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Tim B. 
Rating:
5.0

Manager was great! Caring and very kind. I'd go back to this place if I needed a truck again!

Ingrid R. 
Rating:
5.0

Owner is extremely helpful.

Janet D. 
Rating:
4.0

Customer did not leave a comment.

malinda I. 
Rating:
5.0

This location was convenient for me, with very kind, helpful employees. I think the website can be more user friendly. Other than that, my experience was easy, fast, great!

Linda B. 
Rating:
5.0

Phenomenal customer service! Super helpful

Owen S. 
Rating:
5.0

Excellent customer service and positive environment

calvin R. 
Rating:
5.0

Best service ever, will be renting from this location again!

Jose Luis D. 
Rating:
5.0

Customer did not leave a comment.

Jerri O. 
Rating:
5.0

Excellent service! The manager is PHENOMENAL. It was my 2nd time using this location. I will continue to use and recommend to my family, friends, and associates. GREAT JOB!

MICHAEL R. 
Rating:
5.0

Nothing. I have been going to this locating for all of my moving and trailer needs. Everytime has always been a pleasure. My family, friends and I will continue to use this location.

ERIC H. 
Rating:
5.0

Awesome customer service!!!! Professional at it's finest

Lashanda H. 
Rating:
5.0

Great expertise. Very helpful.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Dannette B. 
Rating:
5.0

Excellent customer service from O-Jay. He helped me ensure the drop off location was convenient for my move.

Jonathan R. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

He is the best dealer I've dealt with in over five years. And I've probably rented 200 plus times in that span

BOBBY H. 
Rating:
5.0

No improvement needed , this store was great to work with.

Thomas S. 
Rating:
5.0

I am very appreciative to this company because the owner came through for me! I came after hours and he came back just so I could rent a van to finish up my moving that evening! Thank you so much Mr. Ojay

Anjanette R. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA W. 
Rating:
5.0

Customer did not leave a comment.

Arnold D. 
Rating:
5.0

OJay's takes great care of the Uhaul equipment. The Manager is a great guy, we talked for a little while before obtaining the keys. OJay's will be my preferred rental location in Goldsboro NC.

Stuart B. 
Rating:
5.0

Great place for detailing ur Automobile and the U Haul the owner was so involved into helping seeing that the customer were satisfied

ORDANIUEL L. 
Rating:
2.0

It was a bad experience it was raining and windshield wipers and defrosting did not work

monika K. 
Rating:
5.0

Mr Ojay was very curteus and very polite he was an outstanding person i have delt with U-haul. Thank You for an awesome experience. Jody Bunn

Jody B. 
Rating:
5.0

Ojay's is not just a business. It's an institution. Mr. Ojay is a pillar of the community, and U-haul is lucky to do business with such an exemplary person.

Aaron B. 
Rating:
5.0

O'Jay's is always a professional experience and great service

YVONNIA M. 
Rating:
5.0

Customer did not leave a comment.

Cleshette D. 
Rating:
5.0

Customer did not leave a comment.

Octavia O. 
Rating:
5.0

Two of the tires only had half the air in them I had to pay for air to get them to full capacity and the truck needed an oil change the oil change light stayed on from the first moment I started it

Anthony B. 
Rating:
5.0

Great to work with. Will use them again!

Deena S. 
Rating:
5.0

Customer did not leave a comment.

WILLIE H. 
Rating:
5.0

Customer did not leave a comment.

Dannette B. 
Rating:
5.0

Great customer service would go back again if I ever need to move and will recommend this business to the locals

jose M. 
No reviews have been submitted for this location.

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