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Hezekiah S
Customer Reviews for Ojay's Auto Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I don’t think there’s any improvement needed excellent service
THOMAS ECharming person to deal with. The trucks smell so good. I will do business with them again.
Arsine MWhen I reserved the U-Haul online my total was 114.00 I was charged 214.00 I did not approve that amount!
Mark AExcellent business!!
David VVery good location and very friendly and professional staff.
Terry GMy experience was great and I definitely will recommend anyone who asks me to visit Ojay’s Auto Detailing for a great rental or auto detail.
Eric BNothing
SHIRLEY WNo real comments. It was closed when we returned the truck
KENNETH MGreat service.
DERRICK WGood n friendly. Good vibes. It was quick to get the truck i needed. Highly recommend
Alan GThis was the easiest rental experience I have ever had! I will definitely be using this location again!
Angela SStaff was friendly and insured I got exactly what I need vehicle was cleaned and maintained as well
Degin LTruck was rented with a check engine light. Was stated it was due to fuel filler cap evap code. Turned out to be because of a cracked fuel filler neck that would pour fuel out during filling. The alignment on thr truck was off. Pulling to the left and being very darty when hitting uneven ground like overpasses. Also, the car trailer I rented had a faulty light that wouldn't turn on due to a broken wire and a glitchy cable to the truck harness that would work occasionally.
Jason BPleased with the service 😄
HENRY RThe drop off was great, no issues!
RODDERICK JBusiness owner was a pleasure to work with. Will definitely recommend others to him
Paul MNo issues. Equipment was well maintained. Moving is a most unpleasant task, but having this part of it working well with no problems was a huge relief.
John GFastest check in and checkout with no sales upgrades. Would definitely recommend this location for anyone needing a rental truck
Michael TGreat service
Edwin P5 stars wouldn’t suffice. God knew I needed to come to this location for Uhaul service. Best customer service, care and consideration. If I know anyone in need for Uhaul service near this location, this where I would send them. 100% guarantee!! I’m a thankful and happy customer.
Adrienee WThe service was straight forward and professional.
Kelvin BEverything was done perfectly. Owner was very helpful.
ANGEL BWas recieved by very helpfull personel, made my return quick and effortless. Would highly recomend! Thank you ELF
EDWARD LThe owner of Ojay’s Auto Detailing was professional, welcoming, and kind. They are a great third party and Uhaul ambassador. Highly recommend!
Jimmy MOwner is fantastic, if he could Even Knievel over the building on his motorcycle to greet you, he would.
Collin MCan't say enough great things about Ojay. Professional, fast and efficient from the call to inquire about renting, to pickup and drop off. The vehicle was clean and well maintained. Keep up the excellent customer service, support and quality.
NEET JThe truck had only 5/8 of a tank of gas when I got it yet I paid, $70 to return the truck with a full tank of gas. Over $200 to use the truck and trailer for a few hours seems a bit much, especially in light of what I spent filling up the gas tank. $19.95 to rent a truck, baloney. I never got a contract either.
Michael MAmazing service, the owner has excellent people skills
EDUARDO LExcellent Service and a truly wonderful owner! May God Bless this business.
Brentney MToo expensive. 85.00 including gasoline, is to much for 21 miles and an hour in use.
Richard MExcellent service and great staff
Clifton SGreat service. Clean vehicle. Will definitely return and refer friends if a vehicle is needed.
Siegfried YGet your act together U-Haul. Moving can be stressful enough without a service that is supposed to help adding to it.
Shannon BI reserved a 26 foot truck, but I received a call later stating that that truck was not set up for phone pick-up and in order to get that truck I would have to wait 2 additional hours for them to open. I had over 100 miles to travel and I had a 9:00 appointment. That could not work and the caller said that there was a 20 footer available. The U-Haul rep was very nice and gave me a $50 credit. I appreciated that, but having a shorter truck, I was unable to pick up all the items. I ended up leaving some things behind. I shouldn't be able to select a 26 foot truck if it's not available and locations should set up trucks for phone pick-up routinely.
TERRY GNothing. Customer service was excellent.
lorraine lOutstanding experience. Haven’t used U-Haul in over 25 years…. This was a great smooth experience.
Ronald SThis was a wonderful experience for me, the place was clean and friendly. I was so worried about moving they took all my worries away. I will tell everyone I know about them!
SONYA WIt is always a pleasure to do business at this location
FATIMA CNot the first time I rented from here, always exceptional service.
John BThis place lies about rentals and is very shady I will never recommend anyone to this place.
thomas dGood
jean eWas met by the team and manager personally to assist in off loading the equipment from my vehicle and as i was new to the area offered perfect direction and keen insight to the local area. Very personable and efficient operation. Now my location of choice when in the Goldsboro area.
pat rIt was after hours so I never heard from anyone until after the drop off.
scott mI have used O'jay's for the last 5 years to participate in the Annual 301-Hwy Yard Sale. PHENOMENAL customer service, friendliness, and hospitality. I recommend this location to all of my family, friends, associates, neighbors, and colleagues 😀. The manager is exceptional 👏. I rate them a 12 on a scale of 10! ❤️.
MICHAEL R