Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience with the location, and equipment was well maintained
JOSUE G
Rating:
5.0
Customer did not leave a comment.
CRYSTAL P
Rating:
4.0
The trailer inside was not clean.
The left door cannot be latched properly because the T-bar and the socket did not match and had about an inch off in length.
JONG-YI W
Rating:
5.0
Customer did not leave a comment.
JEFFERY K
Rating:
4.0
Customer did not leave a comment.
RICKIE S
Rating:
4.0
The pick up and return was flawless. However uhaul needs to train customer service what true customer service is. I have rented uhaul exclusively for all my moves. This experience though has me thinking that my next move i will use a competitor even though they are usually higher prices
CHARLES M
Rating:
5.0
Customer did not leave a comment.
RICARDO M
Rating:
5.0
Customer did not leave a comment.
Madeline P
Rating:
5.0
Nothing,
ANTONIO V
Rating:
5.0
Customer did not leave a comment.
Edward P
Rating:
5.0
Customer did not leave a comment.
Brenda S
Rating:
5.0
Customer did not leave a comment.
LOGAN D
Rating:
5.0
Customer did not leave a comment.
JAVION N
Rating:
5.0
None
ANTONIO V
Rating:
5.0
Customer did not leave a comment.
STEVEN S
Rating:
3.0
Customer service rep very friendly and helpful. But we had reserved moving blankets and without notice we learned upon arrival that they did not have any. Would have like to have known this in advance so we could plan alternatives. Service rep did help scrounge up a few strays to helpnwhichninappreciated.
ERIC M
Rating:
5.0
Customer did not leave a comment.
CHI C
Rating:
3.0
Recent storms left the windows covered in dust. I had to wipe them all down before driving in able to see.
ANTHONY T
Rating:
5.0
I was a first time user and they were Extremely helpful.
MARK K
Rating:
5.0
Great customer service! Easy to rent on line, knowledgeable staff, easy return of equipment. Highly recommended!
STEVEN S
Rating:
4.0
The facility was closed at the time of our return so the last 2 questions are non applicable
ALAN H
Rating:
5.0
Nothing amazing work fast and cheap
ABIAN J
Rating:
5.0
Customer did not leave a comment.
JAMIE H
Rating:
5.0
Customer did not leave a comment.
Jorge G
Rating:
5.0
Customer did not leave a comment.
JACOB F
Rating:
5.0
Customer did not leave a comment.
MONT B
Rating:
5.0
Easy process, just dropped off keys and left.
Edward P
Rating:
5.0
Customer did not leave a comment.
PARTHIV B
Rating:
2.0
They said the girl that takes care of U-Haul was out this week and told me to just go drop the trailer and she would take care of the return when she was back from vacation.
BRENT W
Rating:
5.0
Customer did not leave a comment.
PAMELA M
Rating:
5.0
Customer did not leave a comment.
MELISSA W
Rating:
5.0
We were very pleased! We did have more than we expected but it was big enough and roomy and we got everything! Plus we liked the rental price thanks again your awesome!
KEVIN W
Rating:
4.0
Customer did not leave a comment.
RJAY L
Rating:
5.0
Very professional & helpful
TIMOTHY R
Rating:
4.0
Picking up the U-Haul could not of gone any smoother at this location.
JOHN L
Rating:
5.0
Awesome and quick to get u going
VICTORIA S
Rating:
5.0
Customer did not leave a comment.
Robert B
Rating:
3.0
Customer did not leave a comment.
McKenzie W
Rating:
5.0
Customer did not leave a comment.
Carlos S
Rating:
5.0
Kim was so very helpful. Ryan helped with hooking the trailer to my van and checking the lights.
Patricia H
Rating:
5.0
Customer did not leave a comment.
JOHN W
Rating:
5.0
Best Uhaul pick up place I've experienced. And I've rented quite a few over the years!!
MARTHA K
Rating:
5.0
Customer did not leave a comment.
Kelli B
Rating:
4.0
Customer did not leave a comment.
Bob K
Rating:
5.0
Customer did not leave a comment.
David C
Rating:
5.0
Customer did not leave a comment.
Carrie C
Rating:
5.0
Customer did not leave a comment.
Kevin R
Rating:
5.0
Customer did not leave a comment.
Cindy L
Rating:
5.0
Customer did not leave a comment.
Nubia L
Rating:
5.0
Customer did not leave a comment.
katrina m
Rating:
5.0
Very Nice customer service
Shelley S
Rating:
5.0
N/A
Luis D
Rating:
5.0
Customer did not leave a comment.
JEFF K
Rating:
5.0
First time UHaul experience and it was fantastic. Pick up and drop off were nothing but exceptional experiences. Thanks to all of the staff :)
Tony C
Rating:
5.0
Customer did not leave a comment.
Bruce I
Rating:
5.0
Customer did not leave a comment.
Mauricio S
Rating:
5.0
Customer did not leave a comment.
Kyle C
Rating:
2.0
Uhaul will squeeze every cent they can out of you. Also we returned our truck and tow dolly at 8 am and I was getting blown up with calls and sent texts from a worker at this location asking me about the tow dolly... despite the fact we turned it in and was already inspected...
Alana S
Rating:
5.0
Customer did not leave a comment.
Daniel D
Rating:
4.0
Customer did not leave a comment.
Stan P
Rating:
5.0
Customer did not leave a comment.
JAMES N
Rating:
5.0
Customer did not leave a comment.
judith g
Rating:
5.0
Customer did not leave a comment.
Dan H
Rating:
5.0
Customer did not leave a comment.
Dan H
Rating:
5.0
Customer did not leave a comment.
lowell a
Rating:
5.0
Customer did not leave a comment.
Carlos S
Rating:
3.0
Courteous and respectful
Dean M
Rating:
5.0
Customer did not leave a comment.
Laura S
Rating:
5.0
Customer did not leave a comment.
Ken C
Rating:
5.0
Great customer service. Highly recommend using Uhaul.
Terry C
Rating:
5.0
Customer did not leave a comment.
Joan R
Rating:
5.0
Customer did not leave a comment.
Benny B
Rating:
3.0
Inside the cab, the dashboard was little dusty, that’s my only remark…
Jose A
Rating:
5.0
When I confirmed my uhaul, my confirmation email had an entirely different location from where I was supposed to pick it up. So I ended up wasting 20 minutes, please try to have the correct pickup address on the confirmation emails!! Thankfully, the woman working was very nice and understanding about the mix up.
Daja H
Rating:
5.0
Customer did not leave a comment.
Timothy H
Rating:
4.0
Customer did not leave a comment.
Samuel S
Rating:
5.0
Customer did not leave a comment.
Samuel S
Rating:
5.0
Customer did not leave a comment.
JOHN V
Rating:
5.0
Customer did not leave a comment.
Lisa M
Rating:
2.0
The store location for pickup was open until 5pm, but there was no one actually working at the U-Haul side. The tire store employees tried to be helpful, but didn't really know anything about it. I had to call the U-Haul company to have someone check me out on the phone .
Abbie W
Rating:
5.0
Fantastic job, one of the best
jim k
Rating:
5.0
Customer did not leave a comment.
Josh L
Rating:
5.0
Customer did not leave a comment.
Bradley H
Rating:
5.0
Customer did not leave a comment.
Lynn M
Rating:
3.0
We did not actually drop off at this location, due to the axel seal blowing on the way home. This location actually came and picked up the trailer where we had left it.
Nevaha B
Rating:
4.0
Truck working awesome! The check in and out experience was great. Only negative thing was no moving dolly was available.
Deborah R
Rating:
5.0
Customer did not leave a comment.
Joanne G
Rating:
4.0
Customer did not leave a comment.
MARIA B
Rating:
5.0
Door latch difficult to latch, not impossible but difficult to get full down to latch. Trailer very worn.
JAMES L
Rating:
5.0
Customer did not leave a comment.
Pamela S
Rating:
5.0
Customer did not leave a comment.
Maria B
Rating:
4.0
Customer did not leave a comment.
Justin B
Rating:
5.0
Customer did not leave a comment.
JAMES L
Rating:
4.0
Customer did not leave a comment.
DEANA M
Rating:
5.0
The lady at the front desk was super nice and helpful!!