Customer did not leave a comment.Craig B.
Customer Reviews for Okolona Auto & Tire Service LLC
(U-Haul Neighborhood Dealer)
Okolona, MS 38860
Services at this Location:
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wet, dirty and oily...no other trailer options. I spent 20 mins cleaning.Jim E.
Close downkeana B.
He was very unprofessional. He lite a cigarette when he was checking me out. He didn't have the equipment I had requested.Bobby G.
Customer did not leave a comment.natasha D.
Customer did not leave a comment.Janice H.
The guy was chain smoking, he never walked out to the truck with me (just handed me the key), and it took 90 minutes to get that key because the system wouldn't let him check out the appliance dolly. He kept calling the company while chain smoking and he was constantly interrupted by his real job (selling tires). When I finally did get the dolly it was dirty from sitting outside for what must have been months.CHARLES R.
I requested cheapest insurance at pickup spot and got $50 charge as I could not go on line after scheduling the rental to add it without canceling and rescheduling as the market was very tight for renters. Or at least that option was not readily available, that I could see.George A H.
Your system needs to be fixed. It kept freezing up and made it extremely hard for the person to get our contract and receipt done.judy H.
Stop them from ripping people's off for one and being rude. They over charged $194Lois W.
Ronnie at the place didnt e en know how to fill out the paperworkâ€”did paperwprk girst-/took my money )card), then discovered he didnt have the car dolly in his inventory! He stated he would not redo the paperworkâ€”I knew I was screeed!! Then mega trouble when I was sent about 50 more miles to pu trailerâ€”was complicated at best but I do have to say that guy â€œTerrellâ€ was super mice & so apologetic he went a few steps further to help me! I have used UHaul rental so many times but NEVER AGAIN!! Ladt time was a bit medsy but this time// atadtfophicâ€”dont know what good scheduling on line does any good/â€”they NEVER have it right!! I could go on &on but too fridtrTed to do so But I must addâ€”returning the truck& trailer was a breezeâ€”plesNt rep, great service thrre!!Debra P.
Customer did not leave a comment.Jesse G.
My reservation time was changed without me being notified and then the location was changed to a place that was an hour further than what I was expecting to go once I got to the place it took over an hour for me to actually get the trailer due to the person checking me out then I was double charged due to an error by the person and had to be refunded.Alex B.
Ronnie and his crew were awesome!!!!!Lisa K.
Customer did not leave a comment.donna N.
Customer did not leave a comment.Anthony M.
Customer did not leave a comment.MIKE R.
Customer did not leave a comment.Reginald C.
Customer did not leave a comment.Linda C.
Additional Services at this Location
We have the largest selection of new trucks!
Trailers & Towing
Our cargo and utility trailers start at $14.95!
We sell hundreds of products to make moving easier!