Be honest to customers & not use policies against us
Myron E
Customer Reviews for Okotoks Country Living
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Receiving grew were very respectful and easy to deal with. Check in representative was very prompt and accommodating.
allan jI believe the gentleman name was Josh at okotoks uhaul. Hé was vert helpful and patience and help both Times i needed uhaul Truck. Best customer service i had in a long Time anywhere.
Dave DGreat customer service over the phone and at pick up time
Diane BCustomer service was excellent!
Kerri OJust keep it up.
Roberto AThe u-haul Interac machine was not letting me pay for my rental with a debit card and they said that they were not allowed to take cash for u-haul rentals. This was very inconvenient for myself and should be addressed. Not everyone has access to a credit card.
Patrick WNo comment
Jader DThis location was quick and friendly and our rental was ready to go
Gerry PThe Okotoks location was great. Had the truck warmed up and ready to go. I ordered online and was quoted a price. However I was unaware it was priced in American dollars which totally took me by surprise when I went to pay.
Dale LFast, friendly service. It’s great to see a location in Okotoks! Thank you.
Nancy NFrinenly people,
Gerry PExcellent service
Clint BEveryone at this location were very friendly and helpful. The vehicle was very clean.
Lonnie WNeeded a truck last minute and this location saved the day. Great service
Jordan JLots of space clean and friendly :)
Shelly JProfessional and friendly service. An excellent experience!!
Patrick C