Customer Reviews for Old Bank & Pawn
(U-Haul Neighborhood Dealer)

140 reviews

310 Union St   Dardanelle, AR 72834

(479) 229-3223

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 229-3223

310 Union St
Dardanelle, AR 72834

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Perry T. 
Rating:
3.0

Customer did not leave a comment.

IAN M. 
Rating:
5.0

Customer did not leave a comment.

SHARON C. 
Rating:
4.0

Customer did not leave a comment.

Chris M. 
Rating:
5.0

Customer did not leave a comment.

Oneal F. 
Rating:
3.0

Customer did not leave a comment.

mark H. 
Rating:
5.0

Everything worked ikea it suppose to.

Ricky R. 
Rating:
4.0

Your spot was awesome from start to finish up we'll be using you again in future

robert H. 
Rating:
5.0

Absolutely great service, and our move went over without a hitch, thanks to UHaul!!

Christopher M. 
Rating:
4.0

Customer did not leave a comment.

Judy C. 
Rating:
5.0

Customer did not leave a comment.

Mark I. 
Rating:
5.0

Nothing was well taken care of and very nice people when you need help

Gina V. 
Rating:
5.0

Customer did not leave a comment.

Linda B. 
Rating:
3.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

Customer did not leave a comment.

Leslie H. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
4.0

Customer did not leave a comment.

Kelsea P. 
Rating:
5.0

Customer did not leave a comment.

james A. 
Rating:
5.0

Customer did not leave a comment.

Gordon H. 
Rating:
5.0

Customer did not leave a comment.

Jack L. 
Rating:
5.0

Customer did not leave a comment.

Nathan W. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
3.0

Worker is a little gruff but professional

John N. 
Rating:
5.0

Customer did not leave a comment.

Leonard J P. 
Rating:
3.0

Customer did not leave a comment.

Roger L. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
4.0

The place was easy to find,and the owner was very helpful.

Rebecca K. 
Rating:
4.0

Check the back of the uhaul for cleanliness and ashtray in the cab

Tammy U. 
Rating:
5.0

I have no complaints

JESSE R. 
Rating:
1.0

I had this truck rented indefinitely and was called several times to bring it back so someone else could rent it. I guess my money wasnt as good as someone else's. Will never rent or reccomend this person ever again..

RHONDA H. 
Rating:
4.0

Customer did not leave a comment.

Bradley F. 
Rating:
5.0

Nothing he is wonderful.

Kathryn C. 
Rating:
4.0

Customer did not leave a comment.

roger W. 
Rating:
3.0

Insure trucks and trailers are clean. We were using this to haul bedroom and living room items which require clean space while moving. Old bank location was very professional and helpful and got me on the road with minimal time there.

don W. 
Rating:
5.0

Extremely professional

Anne T. 
Rating:
5.0

Customer did not leave a comment.

JANA B. 
Rating:
5.0

Was awesome!

Stephanie S. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Was a smooth and pleasant transaction.

stacey A. 
Rating:
2.0

Customer did not leave a comment.

Charlene T. 
Rating:
5.0

Customer did not leave a comment.

Sherry T. 
Rating:
5.0

The person was very polite and friendly. I enjoyed chatting with him.

Rodney K. 
Rating:
5.0

Customer did not leave a comment.

Douglas V. 
Rating:
5.0

Great place

charles S. 
Rating:
5.0

The attendant was very helpful in getting our trailer hitched and working. We had a bit of a problem with the tail light operation and he went out of his way to solve the problem for us.

Craig M. 
Rating:
5.0

I was very disappointed to find out that U-Haul does not have any military discount applied. I think that it is very important for companies to support the military and I believe that it is good for business. Other then that I was satisfied.

DEWAYNE W. 
Rating:
5.0

Customer did not leave a comment.

Troy Z. 
Rating:
4.0

Customer did not leave a comment.

Breahnna B. 
Rating:
5.0

Customer did not leave a comment.

ALLYSON S. 
Rating:
3.0

I was given the wrong location on the email that was sent to me from r my pick up location

Karen M. 
Rating:
5.0

Very friendly and helpful! Would definitely rent from this location again!

Mike L. 
Rating:
5.0

Customer did not leave a comment.

Eric T. 
Rating:
5.0

Customer did not leave a comment.

Andrew T. 
Rating:
5.0

Customer did not leave a comment.

Gary J. 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
4.0

Excellent.

teresa M. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
3.0

I am complete DISGUSTED with U-HAUL. I received confirmation for an open top trailer to pick up at Express Tire in Russellville (039458) only to find it was rented to someone else about 20 minutes before my arrival. Then you IDIOTS send me contract #28762838...NOT ME. Was told to get same type trailer at Old Bank Gun & Pawn in Dardanelle (047231). This is about the 5th time in two years I've rented a trailer from U-HAUL and each time there's been some sort of screw up. I have no use for U-HAUL. You need competition to make you either straighten up your act or go out of business.

GERALD H. 
Rating:
5.0

Customer did not leave a comment.

Randy M. 
Rating:
5.0

Customer did not leave a comment.

Melisa O. 
Rating:
3.0

Nothing that affected me in picking up the U-Haul truck, but I think security is terrible concerning where the key was located. Upon my arrival and calling the 1-800 number, the individual completed my transaction and then proceeded to tell me where the key to the truck was located. To my surprise, she told me to open the passenger door (which was not locked) and told me the key was under the passenger seat. The key was there but that has to be the worst security of your U-Haul truck I have ever heard of. Anyone could have gotten into the truck with it being unlocked and either could have damaged the inside of the truck, or could have found the key and stole the truck. I would suggest better security!

Jimmy S. 
Rating:
5.0

Customer did not leave a comment.

Greg F. 
Rating:
5.0

Every site you have that rents or takes returns should know how to unhook the trailers.

SUSAN S. 
Rating:
5.0

Customer did not leave a comment.

Steven J. 
Rating:
5.0

Customer did not leave a comment.

juan S. 
Rating:
4.0

The only reason i gave a 4 star is because i made the reservation with a weeks notice and didnt get all of the equipment i requested.

Brent R. 
Rating:
4.0

UHaul should have made it a one stop for me the customer. I ended up having to do all the work.

David N. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

dawn M. 
Rating:
5.0

Customer did not leave a comment.

Kyle H. 
Rating:
5.0

Customer did not leave a comment.

Joy M. 
Rating:
5.0

Customer did not leave a comment.

GERALD H. 
Rating:
3.0

Customer did not leave a comment.

Clarence J. 
Rating:
5.0

Nothing! I loved the owner of the uhual rental! ??

Stephanie D. 
Rating:
5.0

Customer did not leave a comment.

conner C. 
Rating:
5.0

Customer did not leave a comment.

ANGELA S. 
Rating:
5.0

Customer did not leave a comment.

TRACI W. 
Rating:
5.0

Nothing to improve. The gentleman whom I rented the trailer from was very professional and more than helpful! I will definitely recommend using him for any uhaul needs and I am beyond satisfied with my experience! Thank you SO MUCH!

stacy E. 
Rating:
5.0

Customer did not leave a comment.

Christie M. 
Rating:
4.0

Customer did not leave a comment.

Jerad S. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
3.0

Customer did not leave a comment.

ron B. 
Rating:
5.0

Jeff was very helpful in getting the unit we needed. We had checked others dealers in the area and they were out of that size unit, Jeff did not have one either, but jumped in and said he would find one for us. We received an email stating the unit would be on site when we needed it.

Stephen G. 
Rating:
3.0

Customer did not leave a comment.

STEPHEN GABRIEL S. 
Rating:
2.0

The truck was filthy, they did no have all of the moving equipment I requested, their computer was down causing a long delay and showed no concern or interest. The sales tax of greater than 15% was shocking...

Madison I. 
Rating:
3.0

Customer did not leave a comment.

susan P. 
Rating:
3.0

N/A

Pamela P. 
Rating:
5.0

Customer did not leave a comment.

Layla P. 
Rating:
4.0

Customer did not leave a comment.

Beth V. 
Rating:
5.0

Customer did not leave a comment.

KATHY J. 
Rating:
5.0

Good job

ELMER R. 
Rating:
3.0

Customer did not leave a comment.

LEON L. 
Rating:
5.0

Customer did not leave a comment.

CAROLINE F. 
Rating:
3.0

Customer did not leave a comment.

ZACHARY M. 
Rating:
3.0

Customer did not leave a comment.

CARNEY P. 
Rating:
5.0

Customer did not leave a comment.

LYLE G. 
Rating:
5.0

Customer did not leave a comment.

MARK 9. 
Rating:
5.0

Wonderful service

KIMBERLY E. 
Rating:
5.0

Excellent service and hospitality

kenneth L. 
Rating:
4.0

Customer did not leave a comment.

BRIAN N. 
No reviews have been submitted for this location.

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