Customer Reviews for Old Fannin Road Store & Lock
(U-Haul Neighborhood Dealer)

432 reviews

1572 Old Fannin Rd   Brandon, MS 39047
(South Of Reservoir)

(601) 919-2259

Office Hours

  • Mon-Fri: 9:30 am - 4 pm
  • Sat: 9:30 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 7/1/2026: Closed
  • 7/4/2026: Closed

Services at this Location:

Contact Us

(601) 919-2259

1572 Old Fannin Rd
Brandon, MS 39047
(South Of Reservoir)

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am - 4 pm
  • Sat: 9:30 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 7/1/2026: Closed
  • 7/4/2026: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Larry B  |  Overall Experience 
Rating:
5.0

YALL ARE AWESOME

Joe F  |  Overall Experience 
Rating:
5.0

I would recommend the grounds around the store units be cleaned up Instead of having old cars and And other old items making the area look junkie But I really appreciate Casey and the owner working with on my balance during covid and having hard time financially.Thank you Connie

CONCETTA E  |  Overall Experience 
Rating:
5.0

I have used Old Fannin Storage several times over the past few years. Kacey has been great to work with has helped me several times with my needs.

CLINTON D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NANCY N  |  Overall Experience 
Rating:
5.0

Had water damage to some of our boxes. In the back of the unit is place it happened. Lost some things Life go on .

QUINTON M  |  Overall Experience 
Rating:
5.0

Kacey was nice answered everything I ask top-notch . BB

Billy B  |  Overall Experience 
Rating:
5.0

The young lady that works there is very good at customer service!

Kevin M  |  Overall Experience 
Rating:
5.0

Jaycee is excellent to deal with and very accommodating!

Tedd M  |  Overall Experience 
Rating:
5.0

Moved out the day after I had beef billed. Was told they would not adjust the bill one penny Rented there 2 plus years I guess they appreciate loyal customers

Stephen N  |  Overall Experience 
Rating:
5.0

The staff was very helpful. We had a last minute change and needed quick storage for just a couple of weeks. We were only going to use the facility to drop off a uhaul rental. But our new home was not ready so your staff at that facility really helped make thinge easier.

Carrie W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BLAKE A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUSTIN A  |  Overall Experience 
Rating:
3.0

I had difficulty pulling my boat into the storage off Old Fannin Rd when the gate was closed because I could not get completely off the street, out of traffic, while opening the gate.

PAUL H  |  Overall Experience 
Rating:
1.0

My storage unit was broken into February 2018 and all items were stolen without the management ever contacting me or secondary contact who lives in Laurelwood neighborhood beside the storage facility.

SHANNON K  |  Overall Experience 
Rating:
3.0

Easy to get to, just an average storage place. nothing fancy

Privacy R  |  First Impressions 
Rating:
4.0

Very friendly. Easy process to reserve and move in.

Privacy R  |  First Impressions 
Rating:
3.0

The gentleman assisting me was helpful, and pleasant.

Privacy R  |  First Impressions 
Rating:
5.0

The level of service was excellent.

Privacy R  |  First Impressions 
Rating:
5.0

Excellent service. After driving most of the day with a Uhaul full we realized the storage unit was too small. They immdiately fixed the problem and we did not have to wait.

Privacy R  |  First Impressions 
Rating:
5.0

After realizing a smaller unit was not going to be big enough, they helped me find and reserve the size I needed. Unit was clean and dry upon moving in. Great storage facility!

Privacy R  |  First Impressions 
Rating:
3.0

Easy access.

DUSTIN T  |  First Impressions 
Rating:
5.0

very very glad that i choose this storage, lady there very nice and helpful, defenitly i will use this page again....thanks a lot!!

Privacy R  |  First Impressions 
Rating:
3.0

Every thing worked out fine. Rental facility was helpful and gave accurate information.

Privacy R  |  First Impressions 
Rating:
4.0

Appreciate the ease of reserving the unit. However did not need the unit afterall.

Privacy R  |  First Impressions 
Rating:
3.0

Office manager was very helpful and professional. It would be helpful to note that your own lock must be provided for the storage unit. I would rent from this facility again.

Privacy R  |  First Impressions 
Rating:
4.0

Friendly service and very quick. Storage unit was very clean. No problems with accessing unit.

Privacy R  |  First Impressions 
Rating:
1.0

I was told that they had no Reservation and do not participate with U-Haul web site. I found a spot down the road for the same price.

Privacy R  |  First Impressions 
Rating:
5.0

Tracy was very helpful and made sure I had her cellphone number. She made accommodations for my specific storage needs. I would recommend this storage facility highly!

Privacy R  |  First Impressions 
Rating:
5.0

The lady who checked me in was awesome. She was extremely friendly and provided excellent service!!

Privacy R  |  First Impressions 
Rating:
5.0

Tracy did not think that the unit that I selected would be big enough. She didn`t have a bigger unit, but referred me to another facility down the street. Very professional and extremely helpful.

Privacy R  |  First Impressions 
Rating:
5.0

Very accomadating manager.

Privacy R  |  First Impressions 
Rating:
5.0

Friendly and accomodating service along with easy access to the storage units.

Privacy R  |  First Impressions 
Rating:
5.0

Friendly Service

Privacy R  |  First Impressions 
No reviews have been submitted for this location.
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