Friendly, knowledgeable staff. It’s a pleasure to work with them.
ARMAND G
Customer Reviews for Ollin Party Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Your advertised rates are not the same as your company’s disguised fine print rates. I went to rent a cargo van thinking it’s $19.99 per day plus $.49 per miles. It turned out that it was $89 a day plus $.49 per mile - they said this was because I was planning on driving over 100 miles. Unfortunately because of the timing, I had no choice, but to go forward with the higher rates. Needles to say, I was very disappointed. Armand Gazarian
ARMAND GMileage cost was higher than what I expected Truck felt like it was about to fall apart while driving. Happy that I didn’t have to go to far
PAUL PI was charged for a second day and insurance. The gentleman there told me I was an hour late bringing the truck back. All he told me when I picked up the truck up was that they didn't open until 10'oclock on Sunday. Not a word about if your not here àt 10 you will be charged for a second day. NOT MY FIRST UHAUL RENTAL....YOU MAY LOOSE A CUSTOMER.
LARNELL HTerrible location. Back lot where trucks supposed parked faces dark alley. With people doing and trying to sell me drugs. Scary. Do not go when dark.
WALTER RThe owner was so nice and helpful. Parking was easy. Checkout and check in was super fast. The cargo van we rented worked well, but could use a little air freshener.
AMY JEverything went well, would recommend
NORMA MStaff on this site is easy to deal with. He explained everything at the counter, plus QR code at front door. Meets you at the carport and a little briefing, the wallah! Hand the key and go. Real quick transaction
GLENNEDUARDO CMiguel and staff were very helpful and courteous. Truck was fine. Everything went well. Thank you.
Philip KNothing. Super friendly and easy
Alejandro AU-Haul had a loose tire alignment, I could only do one move, I had two scheduled, Truck was not maintained and you can feel the alignment completely off! This is a dangerous situation.
Maria CI like them alot. They are very kind people and helpful. I will always use them when I need a uhaul.
Leonard TI knew about the mileage restriction and fuel tank level needed upon return, but it wasn't clear to me that I only had 4 days to use the truck on a move to another state. I was charged extra for having the truck for extra days. If that had been explained better I could have asked for more time, as it involved more than just driving up and unloading.
Brian RSuper
Hovhannes MVery professional service. Straight to the point. [got the keys to the truck and the appropriate documents filled out in less then 5 minutes]
David CBoth employees I interacted with were very nice and well prepared to help me.
Carla DOnline return process too long and tedious.
Anita LKeep up the excellent work.
Jorge RFriendly and helpful customer service. Fast service for in and out pick up and drop off.
Nancy GBoth the location and the process was verry convenient, fast and easy. I've had good experiences with U-Haul in the past but this was the best.
ken rEasy drop off would recommend parking on the street if using a large moving truck, small gated back parking not suited for large trucks.
Stephanie RClean up truck a bit more
Paolo SOwner was friendly and a great experience to rent a van for your next move.
Joel NThank you 😊
Ararat A