We originally had a scheduled drop off at 6310 SC-162, Hollywood, SC 29449, which is not a UHaul location any longer. Thankfully, the owner of On Point Towing was at the gas station nearby and helped us to get the trailer to On Point Towing to drop off the trailer.
JON S
Customer Reviews for On Point Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Did online rental for a trailer, was called twice to confirm pickup because it was close to closing time. Last call said we were good to go, trailer was out front, hook up an go. Did just that but went into the store, asked if we were good. Got a yes, good to go. Worker then came out to check the hook up and was told that it was correct and good to go. Trailer was fine and did the job. RETURN!!! Brought it back, put in same spot unhooked and was greeted with the same employee who said we stole the trailer, police were called and a recovery team dispatched. Conveniently the employee stood under the store camera, avoiding the encounter being recorded. Went inside, showed him the email with the rental agreement and again told the police were notified. I said " I rented this, here's my receipt and if I owe anything additional, let me know".
David CExcellent Service!
Timothy I