Customer Reviews for On The Go Transmissions
(U-Haul Neighborhood Dealer)

24 reviews

14075 W Grand Ave   Surprise, AZ 85374

(623) 583-7779

Office Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/24/2025: Closed
  • 5/25/2025: Closed
  • 5/26/2025: Closed

Services at this Location:

Contact Us

(623) 583-7779

14075 W Grand Ave
Surprise, AZ 85374

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/24/2025: Closed
  • 5/25/2025: Closed
  • 5/26/2025: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

this location was very professional and helped make my move easier, thank you!

JANELLE C 
Rating:
3.0

Everything went well. I was greeted and instructions were easy to understand.

Gerald H 
Rating:
5.0

Very friendly and professional. Highly recommend.

Berlinda P 
Rating:
5.0

very helpful, efficient and pleasant

SERGIO S 
Rating:
5.0

Customer did not leave a comment.

BRAD E 
Rating:
5.0

Customer did not leave a comment.

ROBERT Z 
Rating:
5.0

Service was excellent and equipment was clean.

ADAM L 
Rating:
4.0

This site gave me a bigger truck than I had requested and after taking the truck they gave me it resulted in a surcharge.

JOHNATHAN C 
Rating:
5.0

Excellent experience all around.

HERBERT T 
Rating:
2.0

Customer did not leave a comment.

Donovan M 
Rating:
3.0

At least clean the windshield. The inside of the truck was clean and ready to go. I was pulled over due to no tail lights. There should be a procedure for checking such things prior to the truck being rented out.

RAY S 
Rating:
5.0

Everyone was very professional and very knowledgeable.

RICHARD B 
Rating:
4.0

Outside of truck was not clean

randy t 
Rating:
5.0

He was friendly and helpful. Got us on our way quickly.

Margaret S 
Rating:
5.0

Customer did not leave a comment.

JASON P 
Rating:
5.0

Excellent service!!!

YVONNE G 
Rating:
5.0

UHaul guy was awesome. He answered all of my questions.

Lisa Z 
Rating:
3.0

I did not speak to anyone as it was a self drop off. I think U-Haul dropped the ball also as they did not put my drop off location as scheduled upon pick up and then scheduled me one that caused me to go over in mileage. I was unable to complete the drop off without paying for it, even though there was an option to select no and provide a response. If I would not have paid I would have likely been charged a lot more for keeping the truck until someone could fix the issue.

Ashleigh T 
Rating:
5.0

Customer did not leave a comment.

Tyler B 
Rating:
5.0

Nothing, smooth move. Least stressful moving experience ever

Linda M 
Rating:
3.0

Your employee was 25 minutes late, said he had a flat tire but he wasn’t sweating, hands and clothes were clean.

Samuel M 
Rating:
5.0

Customer did not leave a comment.

Karen G 
Rating:
5.0

Customer did not leave a comment.

Arturo V 
Rating:
5.0

Customer did not leave a comment.

Daniel B 
No reviews have been submitted for this location.
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