Nothing Devin was great
CURTIS T
Customer Reviews for On The Move Bama
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure you have equipment available and or updated store hours of drop off/pickup locations. I drove around not once, not twice, but three times AND still had to drive a bigger truck than originally booked for. I rented your vehicle and kept it clean and put gas back in it yet I’m only compensated a $50 return. No one compensated me for my time and or gas driving around location to location. Wouldn’t recommend unless you have a lot of time to spare.
Michelle Bthis type of truck it should be used for interstate moving, it was so uncomfortable riding for longer hours ( suspension issues?? ) pretty clean unit, friendly staff. reliable service
RICARDO PThis location was great, I dropped off after hours. However, there was limited space to return the trailer. Right as I was trying to maneuver my car to back up the trailer, another customer sped into the lot, blocking me. It made it very difficult for me to back up the trailer. I also wish we had better instructions for unhooking the trailer.
Elle LThe rental process was very easy, truck was clean, great location to rent from
KEVIN D