Was not informed that this was a Do It Yourself pickup/return. Intstructions on the App were not equal as to what happened. Key to pick up truck were in the lock box. Dropping off required taking multiple pictures inside and outside of truck. Would diffinetely recommend picking up from an office where someone with Uhaul experience
scott c
Customer Reviews for On The Way
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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WILLIAM T