Had a wonderful experience with my rental. Very convenient location with access to both I-10 and I-610. The gentleman who owns this location is incredibly friendly and helpful.
JACOB E
Customer Reviews for On Time Auto Salon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location feels unsafe and unofficial. My uber driver even questioned dropping me off.
Christine BOwner was great at communication, went above and beyond to help when trailer didn't properly connect to my car!
CAMILLA MCab was smoke smelling. Owner called me to help get checked in early which was very nice.
SEAN HExcellent service
LETORIA DNeal is the best.
AMANDA BPeople friendly
PAGAN SThey were closed. and the manager from the complaint that I made had me to drop it off here and I got to pay $100 because the wrong location of drop off.
Shelita NVery courteous and professional. A great addition to the U haul brand. 💯
Derrick GVery great customer service
CREYON SThe pick-up location really is difficult to find. There is really only one entry off of Elysian Fields, and if you pass it, you are screwed. The owner was so pleasant and helpful. I guess it kind of made up for the difficulty we encountered getting to the place.
lorretta l