We walked in to return the pool along travel trailer we rented the person never looked up and engaged in conversation. We weren’t even sure they were listening to us at first they said they didn’t have anything in the system for us but again it was a horrible experience nothing compared to our pick up experience very bad service.
ERLINDA F
Customer Reviews for Ondis Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. Staff went out of their way to help me out on the holiday even opening just to rent the truck. Thank!!
Brian HYou have a great service keep doing great service thank you
alferdo oThis rating is for Uhaul itself not the pickup location. I ordered online and they bait and switched on the initial price to a higher price before I even finished the reservation. Then when I went to pick it Uhaul tried to raise the price again. The pickup location worked with me and made things right.
Bill KSuper fast hook up and explanation. Friendly people willing to help on departure and return! I will use them again for sure!!
Steven MAll was good
RALPH BVery efficient and helpful
Gaelyn AThe St. Johns U-Haul employee explained all facets of the pick-up in a clear and concise manner. In addition, he was friendly and helpful when loading the vehicle onto the auto transport.
Steve NLarger selections.
GLENN CVery nice and welcoming. The service was way above and beyond. Great people and I’m so glad to have moved to area that is very welcoming
anthony sNot sure at this time..
Duane AIt was closed on Sunday. Tried to self checkin but app wouldn’t work. Called customer service and she was very helpful.
Karen L