Although I agreed to use the mobile check in and UHaul contacted me a couple days ahead of the reservation date, I also contacted the location pick up to confirm the process. They told me to follow the instructions when I show up the day of. Unfortunately, this location did not prepare the vehicle ahead of time for access instructions. I spent 30 minutes on the phone with someone from across the US to help access the keys and get on the road. Thankfully, UHaul has people to talk to as the website and app put me in a relentless loop. The drop off however, was seamless.
JERRY I
Customer Reviews for One 11Even Vape & Smoke
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The help and service was excellent.
CLIFFORD L