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KENNETH D
Customer Reviews for One Stop Conv
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure the brake lights are in working order
KEYAN MI purposefully booked a furniture dolly and hand truck and neither of those was in the truck. That was an extreme inconvenience and I will not use this location again. There was also a dirty cumberlands cup left in the truck.
Dustin YThe windshield was cracked, the rest of the vehicle was in good shape, clean your need.
richard aThey couldn’t find my reservation. The truck was dirty and had a quarter of a tank of gas in it. The back of the truck had a pile of just thrown furniture pads. It was a mess.
Keri PTire pressure was low and they did not offer air service and no one could tell me where to get it.
RONI HDirt on the floor was not swept before my rental. I had to speak on the phone with owner of the convenience store, no in person service.
Julie EMore training for your smaller renters
john kEmployee didn't know anything about the rental process, could not provide a printed contract or adjust the low fuel level that was in the truck. The truck was filthy with old food wrappers and trash all over the cab. The box was dirty also, I have rented u hauls before and this was the worst condition and service that I have received.
KEVIN C