Customer Reviews for One Stop Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of One Stop Food Mart

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Ursula H. on

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There was equipment available at this location and I was not advised of that.

Randall W. on

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Uhaul jerked me around with the reservation and i had to make 3 trips in a 10-foot truck when I thought I was getting a 20-foot

Robert S. on

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Customer did not leave a comment.

Kristel O. on

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The facility had no idea that a reservation was made and appeared confused that I was there to pick up uhaul which was reserved a week in advance. The equipment which was requested, reserved, and confirmed was not available at the location which was a huge inconvenience. Please ensure that the equipment is actually there before confirming. Further a location that was located 2 miles from my home was confirmed In the reservation. After picking up the uhaul in mid move, I received a text message stating that my drop off location was a completely different address which was 5 miles away from my home.

Vasken T. on

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Sandra is the best! Great service and convenience. I even filled up on gas at their own Chevron right at the location :)

Raymond K. on

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Everything was done very nicely and great customer service. Very pleasant lady to work with!

Shawn S. on

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Lorne P. on

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Shirley R. on

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Cesar M. on

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Evelyn A. on

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Jennifer R. on

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Manager to be there so i can get my receipt.

Delfido jimmie B. on

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When I came in to return my truck that was rented no one working at the Chevron location could give me a receipt. The person who was at this location told me to come back at 10:30am when someone would be able to help me. I asked the lady for a hand writen receipt for proof that I brought the truck and dolly back and was given a hard time about that. I returned the truck at 8:30am and had to double back to Palmdale from Lake LA area to make sure I got my receipt and make sure my charges were correct. On top of that the person who was there made the Chevron employee run back and forth with papers and for signatures rather than bring their lazy butt up and take care of us. I will never rent from this area again and will NOT recommend and will discourage anyone from renting at the Chevron location

Clifford A. on

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Best service and was super fast

PAULINA G. on

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Gas station is always busy, and no room to check in, you have to do everything on small front desk between 20 peoples paying for their gas!

carlos t. on

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CRYSTAL M. on

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Accommodations should be made to help the customer continue to be able to rent more time we shouldn't be charged for time that we don't use the truck and we also shouldn't be charged for gas that we don't use when we put it in the truck

Santiago O. on

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Jonathan A. on

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Genaro S. on

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Easiest Rental ever!! Great customer service, Keep it up. I know were to go next time i need a truck!

Michael E. on

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Sheila D. on

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LUCILLEE M. on

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David W. on

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The people there did not want to take the truck as a drop-off, despite what my contract said. They wanted to send me to a different drop-off facility. I called customer service to confirm the location. Eventually, I convinced the person at One Stop Food Mart to check the vehicle in. This took an additional twenty minutes of convincing.

Johnnie G. on

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Excellent service and new truck!

Rhonda P. on

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Sophonna N. on

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Faster service and at a dif. location then market,it's easier to find and more professional. and have more equipments available for me bcuz they didnt even have blankets available, so when I moved alot of my furnitues got messed up, and pls give AAA or single mom discount too bcuz its too expensive to rent truck and hire pple to help move, and used to be unlimited milage and for 2 days... for big trucks, and non local, but now why they only allow about 70 miles... and charge extra for extra milage...

Joseph S. on

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The gas wasn't at the correct when I received it the customer service made a note and I wasn't charged for that but I immediately had to get gas to make sure I had enough

Nakia B. on

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Gladis R. on

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ZELDA F W. on

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