Great costumer service
NOAH P
Customer Reviews for One Stop Rent All
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful
ANGEL AOne Stop Rent All made my rental experience easy and quick. Great people, great service.
JOSEPH GKeep doing what you're doing
BENJAMIN Htrailer crank needed lubrication.
Everett BEverything was great except for the U-Haul system trying to switch the drop off location from the nearby Sanford location to Midland which is 15-20 minutes away. We did not appreciate having to insist with the U-Haul representative that our contract allowed us to drop off the trailer at Sanford. He eventually agreed to the dropoff as per the contract terms.
William SI would like to be contacted about my experience.
HEIDI SThe employee at this location was one of the best I have interacted with.
DAVID MGood service
MARK KI made a last minute reservation for the trailer online. When I got there, the trailer was there. Your system works and is invaluable to this customer. The rental center was quick and efficient. The trailer was clean and functional. Owner was helpful and professional. Great experience!
Bill KLocation was fine, staff helpful. I did have an issue with uhaul as a whole for putting an e-alert on my account for no reason. Was on hold for almost an hour once I got there just for them to answer and fix the issue faster than I could provide my name. This should have popped up when reserving so it could have been handled ahead of time. Or better yet, not been an issue to begin with since there wasn't actually an issue.
JENNIFER TEverything was handled professionally and as promised!
MARK DAlways very helpful and makes the whole process seamless.
Eric HNice friendly service at the pick up location, and the fold up ramp on the 5 x 8 trailer is great.
Scott SPut cruise control on the truck!!!
John WOil or grease any moving parts that need simple oiling or greasing for maintenance. My rachet straps on car hauler trailer were very hard to racket, little spray of W-D 40 worked like a charm.
James NWe appreciated uHaul calling us to change locations since our original one was going to be closed. The new locations was even closer.
Shawn SFast and efficient service.
Robin BGreat service from one stop rent all.
Douglas DI appreciate the great service and availability of trailers available at this location. The staff are very personable and professional.
KURT CWas closed when I arrive, dropped of car trailer at parking area of facility
PHILLIP JQuick and easy drop off.
Steven WThe attendant was very friendly and accommodating.
Charles EFriendly and helpful fixing the mess made for me by the leasing location.
CHRIS RQuite expensive for only using trailer 1/2 hour.
Candace CEverything was good
DAVID WDavid was extremely professional and helped attach our hitch and made sure brake lights and turn signals were in working order before we left with the Uhaul trailer.
Carol BThe gentleman that helped me was very knowledgable and provided great insight.
Jeffrey KWinter hours aren't long enough and the equipment I rented was defective (crack in the windshield that was not taken care and only grew when I tried to use the uhaul) and I was unable to pick up my stuff and transport it to the secondary location due to feeling unsafe in the uhaul.
Hollie LNot at this time.
Mark UVery clean and never had a problem coming from Michigan to Florida didn’t even know it was behind me
Pat KNone, great customer service!
Trevor OAbsolutely recommend to others. Took the worry and confusion from me and was thankful for all the reassurance..very kind to this older couple.
Sue GThere was battery issues with the truck I had rented. It was already started when I got to the Uhaul place. When I got home and stopped it and went inside and came back out the truck wouldn’t start. Had to wait on roadside assistance for 1 hour. Decided to bring truck back to Uhaul early due to not wanting it to die again on me.
Manton KI don’t remember the man’s name but he explained the over mileage charges and was very helpful. I let him know I was not happy with additional mileage charge.
Jeffery AHelped with setup and good instructions on how to use equipment.
Todd SWait on everyone who come in in order not ship over some one who in lie wait for service not ship one person shen he next ship over him because his colors is Skin
Victor gWuic, friendly and efficient
Jim THave used this location for other types of rental. They are very nice and knowledgeable.
Sharon GUhaul online services wouldn't work on locations computer. Had to complete check in on managers phone and did not receive a printed copy of my receipt.
Brent DWe dropped the trailer off just after 6:00pm and the drop off location was closed.
Paul HOverall everything was very smooth. However , I cannot believe that the trucks do not have cruise control
Robin WAbsolutely great people. Went above and beyond my expectations of service. I’d recommend these folks to anyone. Great people.
MATTHEW JVery pleasant and helpful. Great experience overall. Great customer service. Which is extremely rare these days.
Tonya MStaff were extremely helpful in getting the equipment picked up and hooked up
James ODrop off was Excellent no problems what so ever.
Edward SGood service, highly recommend!
KYLE B