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Stacy M
Customer Reviews for One Stop Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service was wonderful, the young lady was most helpful.
KIMBERLY BCustomer service here was great!
Kaleb Kwith U-Haul . Their customer service is exceptional, with friendly and professional staff who make the entire process smooth and hassle-free. The vehicles are well-maintained, and the pickup and drop-off process is always on time and efficient. Whether you're moving locally or long-distance, U-Haul provides reliable and affordable solutions. I highly recommend them to anyone in need of rental services. You can trust them for a stress-free experience!"
MOHAMMED SJust hope someone be at the store at the time. So you don't have to talk on the phone to do the paperwork for the Rental that's it thank you u-Haul
Ellis SIt's not the place I originally requested which is just a few miles away. Why can't uhaul have the truck moved instead of the customer having to drive farther to get their truck? This was a sketchy looking gas station in the middle of no where. The lady at the counter was nice but she had to call whoever handles uhaul rentals and I had to talk them on the store phone. Seemed less than ideal to me.
Jason LDrop off was easy, clear instructions.
Michelle SWe had asked for a different location that was more convenient, however, we had to bring it back to this location. It was in the middle of no where, not easy to find. The personnel was helpful.
karen dGreat guy to deal with.
Gene WClean up inside of cab drivers area Put air in tires But I was very pleased with the packers no damages I laughed when truck empty it rides terrible but all things were great. Thank you for your service and help. Have a Merry Christmas Ben. Pilcher
Ben PPossible sweep out of the trailer a little dirty
ALVIS CThere was no one there to hook up the equipment. Gas station attendant called the owner who was happy to take my money. We had to connect the trailer and disconnect it from the vehicle. Had no clue whether it was on or right. If you offer this service, you should be able to staff the place to assist the customer just as your main stores do. Very disappointed
Thomas ZVery convenient and helpful staff!
MARTY WStaff was polite and helpful. I do not know of anything the staff could have been done to make the experience better.
William M