The salesperson did not confirm the gas tank level when I picked it up until I asked. She did not know how to use the U haul system, it said I could do contact free pick up on the U haul site, however she said I could not. She was not well trained in how to do a U Haul transaction.
Laura H
Customer Reviews for Onemart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and helpful.
DERIK MI got charged double what I should’ve been charged after filling up the gas and cleaning the back and cabin and returning before they closed the day I rented…. I went under the estimated miles
ZACHARY CNot a UHaul dealer. Just a mini-mart. Worker had no clue how to rent trucks. Had to be talked through the process over the phone and had to download an app.
John T