Customer Reviews for Oneway Multiservices and Security
(U-Haul Neighborhood Dealer)

36 reviews

14093 W Dixie Hwy   North Miami, FL 33161

(305) 792-1338

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10:30 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(305) 792-1338

14093 W Dixie Hwy
North Miami, FL 33161

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10:30 am - 6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The gentleman running the place was very nice.

Joshua C. 
Rating:
1.0

Truck smelled like rotten fish with a yellowish substance spilled in the box plus raw rice residue all over the place. I spent one hour cleaning the truck; I was moving and we didn't want to put our furniture in there but had no choice. The location I was supposed to return the truck was closed on the day I tried to return it. I attempted to return it at another location but they told me they would charge me double. Had no choice but to leave the truck at that location and come back the day after to pick up the truck and return it to the original location. Not a good experience at all.

Eduardo R. 
Rating:
2.0

Customer did not leave a comment.

Maria Y. 
Rating:
2.0

The agent was friendly but did not tell us the information we needed in order to make the best decisions for our rental. He did not guide us to the correct truck nor did he speak about documenting the condition of the truck before leaving the location. Although this information was among the ttext messages received from UHaul, the agent should have reiterated those things in case the text messages didn't all get through.

EVELYN D. 
Rating:
5.0

Customer did not leave a comment.

DANIE P. 
Rating:
5.0

very nice people who run this place was pleasantly surprised

Mark W. 
Rating:
1.0

the quality is disgusting the truck was dirty it smelled like urine and they gave me less than half a tank of gas. Of course I was not going to fill the tank completely because they DID NOT DELIVER IT FULL. and still they charged me for not filling it company disgust

Wilmer O. 
Rating:
3.0

Try avoiding having locations in shady ass locations that are unmarked hole in the walls. We had to walk through this small plaza and ask each shop owner where to pick up trucks because we had no info except a address. We could see the trucks but for about 20mins walked around clueless till we found a small ghetto shop that had a few kids chilling in the back but this is a convenient store? Definitely we end up hiring movers next time instead of reserving a truck through uhaul if this is the kind of service I can expect. The guy who worked there was really cool probably only plus side about the experience

Yuri A. 
Rating:
4.0

Customer did not leave a comment.

EDWIN C. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
1.0

This dealer is totally irresponsible. I personally will never go back there again and recommend that no one else use this location.

EMIL L. 
Rating:
3.0

There were some articles of clothing and water bottle containers left inside the seat areas. Rental representative spoke on his phone while attending me and never completed a drop off vehicle check, and told me, “just drop off the key”.

Roberto B. 
Rating:
2.0

Customer did not leave a comment.

GEORGE H. 
Rating:
1.0

need to train better, worst experience, bad customer service...

Nestor V. 
Rating:
2.0

I select equipment to move a refrigerator but that location does not have.

Hector A. 
Rating:
5.0

Customer did not leave a comment.

Damian G. 
Rating:
1.0

Better customer service

Veronica D. 
Rating:
1.0

Customer did not leave a comment.

LaShannon M. 
Rating:
5.0

The company should explain the returning process to all customers.

MORALES L. 
Rating:
5.0

Customer did not leave a comment.

william D. 
Rating:
3.0

Customer did not leave a comment.

Keisha W. 
Rating:
5.0

Customer did not leave a comment.

KHULUD A. 
Rating:
3.0

Next time to be honest it was the worst experience ever to the moment I got to the location No costumer service at all, then the representative give as a truck that it was all crash inside and outside and to fill the cup with the light of the check engine on. We tell the representative and he said that it not his problem and That what's I get! And also it is very important to get the opportunity to the client to get all the work done and it is taking a little bit more that we specks get in contact with the client and let the chance to finish the job instead of get my self like a criminal , getting arrested , losing part of my belongings .... for no reason because I'm a woman that I don't deserve to pass through all that Chaim

Cristina D. 
Rating:
2.0

Customer did not leave a comment.

Jose R. 
Rating:
5.0

Gas charges are out of line. Unless the truck has a very low gallon milleage. 3.5 miles per gallon? I was charged $8 for 2 gallons and total distance traveled was 7 miles. So 3.5 miles per gallon is crazy bad calculation

DANIEL C. 
Rating:
5.0

Para el próximo cliente deben asegurarse que el equipo o la VAN-truck estén limpios por dentro, este carro tenía arena o tierra, restos de comida, servilletas, botellas de agua, hojas de la renta anterior. Demasiado mugre! Y da asco! E usado muchas veces este servicio y es la primera vez que pasa esto, por que si no tuviera buenas experiencias en el pasado no volvería a usar esta compañía!

Denilson C. 
Rating:
5.0

Customer did not leave a comment.

ROBENSON T. 
Rating:
5.0

Customer did not leave a comment.

Martha J. 
Rating:
2.0

The big issue was that I was almost an hour waiting on the line for someone to help me since the app was not working. The only excellent review will be for Jaime, who after almost an hour, he was able to help me resolve my rental issue. Furthermore, I was charged for a dolly furniture that I never got.

Magda A. 
Rating:
1.0

Customer did not leave a comment.

Adam M. 
Rating:
5.0

Everything okay good job keep the same way may God bless you

JESULA F. 
Rating:
5.0

Nothing

PATRICIA B. 
Rating:
2.0

was charged $70 insurance that i stated i did not want multiple times only to be told "oh its an automatic charge call the company" which i know is a lie ive used uhaul before. also the cab had water bottles behind seats and was never swept so i had to clean it before i used it. i found it odd but the truck did not come with a dolly inside and when i asked about it the person on sute told me to go to another uhaul to see what they could do for me. on top of the fact that where i originally reserved a truck in advance they had no truck for me so i had to use a further uhaul costing me more money. they had called me in the morning stating they had a 20' truck because they didnt have a 17 but when i show up they also rented the 20 i was told i was going to recieve over all of all the times ive used a uhaul this was by far the worst experience ive had and will never use those locations agai

DAVID B. 
Rating:
5.0

Clean vehicle, great customer service ????????

Omar C. 
Rating:
4.0

i got charged for equipment that i didnt get in the uhaul.i need my refund for that charge.

VLADIMIR M. 
Rating:
1.0

I will never recommend this location to anybody.

James P. 
No reviews have been submitted for this location.

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