Customer Reviews for Oregon Coast Rv Resort

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Oregon Coast Rv Resort

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Jo J. on

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I rented a trailer to go behind a truck (not a truck) - the rental clerk told me the rate was $0.78 mile over so many miles - I was planning on taking the cargo trailer from Reedport (packing stuff from my RV spot taking it up to Salem and then the next day take it from Salem to Newport and back again which would have cost me more than the trailer. It was a lengthy ordeal with calls to the service company after I left the trailer there and found out I was given wrong information. so I went back to the store to get the cargo trailer. the clerk was apologetic and the man said there was a glitch in the computer software to give me wrong information. So before this day I went to pick up the boxes I had ordered when I rented the cargo trailer and I asked the clerk if this was taken off my bill cause I was picking them up early - so when I got to my new apartment in Salem there was a delivery of the boxes I had ordered!

Lin L. on

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nothing

James J. on

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I used online drop off and it worked easily

Calvin Y. on

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Customer did not leave a comment.

Grady W. on

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There is cleanup and again there is clean it’s in the eyes of the same people who see only greed and UHAUL is full of that! Go look for yourself the windshield never cleaned front and back this is just really stupid question!! Overcharged all done by the home company. One day $214 and change that’s for a 15’footet less than 24hrs and 79 miles and a $10 dolly. I think I got F—- and didn’t get kissed

Debi B. on

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The lady at the desk was very pleasant and helpful, the man checking in the uhaul was fast and accurate, very friendly...

Erick O. on

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Customer did not leave a comment.

Steven M. on

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Customer service was good in the counter people were friendly and equipment was clean and well kept and when we did a timely pick up on this thank you

Andrew C. on

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I was charged a late fee when I had already asked for an extra day when I ordered the equipment. I was told I had until 5 pm on the extra day to return the equipment then was called at 9:30 am saying it was late. Not happy at all.

wesley W. on

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I was charged for days I did not use,although I said maybe 4 days, brought it back 3 days, one day early, and was told " no worries, you wont be charged until you get back" well I had everything counted on that, So when the charge was MORE than I used, it caused me to stress not having enough in my bank leaving me in the negative, again knowing I would only use it for three days, but told them four days just to be on the safe side,being I was told no worries not charged until you check out, or return the trailer, Not true, other than that, I always go U-Haul, but wilm know your charging rules better next time. Thank you .

CYNDI C. on

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customer service was amazing - super friendly staff :)

jack M. on

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Very good customer service, ready when scheduled to be picked up! Wouldn’t hesitate to recommend this uhaul location at all????

John L. on

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Customer did not leave a comment.

Steven D. on

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It's all good.

Travis P. on

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Customer did not leave a comment.

Alicia T. on

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They were very friendly and helpful at both locations.

Lynn H. on

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They were really helpful and pleasant.

BRUCE A. on

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Customer did not leave a comment.

Shane A. on

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ROLF K. on

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Virgil P. on

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Ralph D. on

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Lube the pivot and clean the rust on ratchets.

Norm L. on

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Very friendly staff and easy to work with. I will work with them again as needed.

toni D. on

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Customer did not leave a comment.

Loren W. on

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Very cooperative and friendly.

Steven H. on

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Customer did not leave a comment.

JULIE P. on

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Customer did not leave a comment.

Sidney M. on

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Customer did not leave a comment.

Jerry S. on

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Need to make sure customer understands the preferred rental location may not be available. Requested rental pickup in Coos Bay, Oregon. Even though I confirmed the reservation a few days before the scheduled pickup with someone at the Coos Bay store, didn’t find out until the night before pickup that it would be Reedsport, 30 miles farther away.

robert G. on

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I was turned away when I asked the first time. I called through to customer service ( who was a joke) and managed to get the tow dolly I was told was unavailable. I was very upset and mad. it took over An hour and a half to sort it out - not happy at all.

vince A. on

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Customer did not leave a comment.