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JEFFREY J
Customer Reviews for Oregon Trucks And RVs LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Helpful and friendly staff.
ZACHARY JThe staff was very helpful and did a good job of checking out. They have minimal equipment and no packing materials
RONALD EHave the program employees use be more user friendly, and useful to the customers. Tons of time and information is needed to answer simple questions of availability and pricing. This wastes customer and employee time and patience regularly.
AREN LThey didnt have my equippment tjat i reserved, i had to drive 16 miles myself to get it the day of moving, he promised to credit/discount me the milage, but that never happened either, i troed multiple times but he couldn't have cared less...Open/close times are very inconvinient too and no option of keydrop either. Never ever using uhaul again. This was horrible!!!
Phyllis FMake equipment more accessible. I had to go 1 hour out of my way to get trailer even though I made reservations a week in advance. My truck and trailer were in 2 seperate locations. Bad experience
Tyler RGreat job and fast friendly service!
JOEL OVery polite. Excellent communication. Very welcoming, and friendly.
Elizabeth BThe hitch was wore out
GARY PGabrielle at this location was fantastic!! I highly commend him.
Billie RI was totally satisfied. Gabriel was very professional and helpful. Oh I would call them first in the future.
Marvin KI have rented from U-Haul a lot over the past two months. I usually rent from the Corvallis location, which is efficient and helpful. This location is disorganized and chaotic. I would not use this location again
John ECustomer service at drop off location was great.
Chris RTraining for new rental employee.
Douglas C