Customer Reviews for Overweg Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Overweg Repair

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Duane H. on

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Robert T. on

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Alice B. on

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I was very unhappy with UHaul, I did not order the utility cart but was charged for it. When I ordered the trailer online it showed $18.95 to rent it and then when I got the bill I was charged for 3 days. I only needed it for one day but had to pick it up on Friday because the place was not open on a Saturday.

Randal S. on

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Timothy L. on

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Tim B. on

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Fidel Z. on

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He wants to charge me extra miles, I got 700 miles from Sharon Spring dealership, and extra fuel. I did receive the truck little under 3/4 tank. So I returned at the same level

Bob L. on

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Helped with our Sunday breakdown and re-loading of the replacement truck on Monday. Very responsive and helpful, looking out for the customer first and the paperwork later.

GOERGE C. on

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There was an error on the paperwork. Checked out the trailer at 9:45 was marked it to return at 10. Oops. Other than that minor glitch it was smooth as glass. Employees showed care and concern.

Susan B. on

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Didn’t realize when I requested a location for pick up that it would be another location. We had to drive an extra 55 miles to pick up the truck.

Timothy M. on

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shubham S. on

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echo W. on

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Greg H. on

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Ron W. on

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Great people

Rodney W. on

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RICHARD H. on

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Jeff S. on

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The trailer brake locked up and we were stranded for 2 hrs.

Rodney W. on

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MARVIN C. on

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Very friendly staff. Helped out greatly.

kaycia H. on

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Mike D. on

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not fuck customers over by charging them for 22 extra miles when they drove directly to the moving location. especially when I had to drive 40 extra miles to pick up the truck in a different town.

Steve H. on

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Mitchell Y. on

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Got a call the night before my pickup which was supposed to be in Mitchell, SD saying I had to drive to Kimball which was 40 minutes out of my way BOTH ways. Asked if we could pickup from Sioux Falls instead because I know they have a ton of U-Hauls available there and we were coming from there and they said I couldn’t. Not impressed.

Cole A. on

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They did an excellent job.

JOHN M. on

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Bobby H. on

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Timothy M. on

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Timothy M. on

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DAVID G. on

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JON D. on

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While the pick up and drop off locations were good to work with, the parent company of U-Haul was horrible. They provided poor customer service and if possible next time I will seek out other moving vehicles.

Barry B. on

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Have the vehicle at the place I requested.

Buffy G. on

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Kalli P. on

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Kathy R. on

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This is an A #1 place with gracious, helpful people.

JOE T. on

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Laurel S. on

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Make it part of your policy to contact renters when their truck or equipment has been checked in.

JON R. on

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Ron G. on

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They were very helpful

ROBERT G. on

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We made the reservation in Chamberlain. Several trucks were on the lot. We were assured that one of them would be there for us. On our day, none were available. We drove to Kimball and they were great in getting us going. Why bother to make a reservation if someone else can walk in and get your truck?

Michael B. on

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Great and friendly

Mike A. on

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the only comment I have is that I had to drive 90 miles from where I wanted to pick up the truck the people at kimble were good

Ruth L. on

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Sherrill H. on

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BREANA K. on

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chris G. on

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TAMMY M. on

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Nathanael E. on

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easy drop off

JILL M. on

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Tim B. on

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I was satisfied with the service at the counter.

Brandi T. on

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LORNA M. on

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Vicki H. on

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JOHN G. on

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Safety chains on the particular trailer I rented were too long, but the personnel were able to compensate.

ROBERT R. on

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Mark L. on

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Had to drive 120 miles to get the truck

Crystal N. on

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Daniel K. on

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The staff at Overweg was fantastic. Winner, however, was not...neither was the regional staff. They were more concerned about themselves than the customer. But again, Overweg was the exception...they were a shining light amidst the darkness. They have a knowledgable and sincere staff who is willing to go out of their way for the good of the customer and the equipment.

Dan B. on

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The location was fine. The truck was not. huge gas guzzler, no AC, no cruise control.

DAWN M. on

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I wanted a truck in Winner, SD and had to drive 170 miles round trip to pick up the truck. I was notified 2 days before the rental date. Very inconvenient and expensive for me.

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Thanks for the great service!!