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BREANN H
Customer Reviews for Owens Truck & Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gerard was amazing. M. So helpful and friendly. It's a joy to deal with people that excel at customer service.
JOHN SThe whole experience was wonderful!
LAURA SThere was NO ONE there, the building was locked up and a for sale sign in front, not much room in front to pull a 26' truck... Not a good location for a U-Haul station. I finally had to call the 800 number for assistance and the customer service rep who helped me was terrific!! I believe there should be someone who goes to all U-Haul stores to check for cleanliness, personnel training, adequate truck parking space, etc. These two locations on this particular rental were extremely disappointing and not at all what I expect when renting from your company.
carolyn kNothing
LACRESHA WVery professional and courteous staff.
Julie OThe Service Was Great!!!
CURTIS OGerard was very helpful. He answered all questions I had and he even called around to other locations to make sure that I had what I needed. Also went as far as driving me over to a location to get all the packing blankets I needed to use.
DANIEL PGreat Customer Service
Tony JNOTHING! Keep doing what you're doing guys!
Brandi PThe access to this facility needs some improvements.
Ernie BAmazing customer service, quick and reliable!
Jacob RNo one was there. It was located in what appears to be a bad neighborhood
Braden H