Customer service experience is great
Customer Reviews for Owl's Auto Repair
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Owl's Auto Repair
I reserved this hauler online for one location for 9 a.m. and upon arrival was told it was not available at this location and had to drive somewhere else to get it. I arrived at around 9:15 a.m. to find that the store where I was directed to pick it up was not open, even though the sign on the door stated 8:00 a.m., and had to waist another hour before the attendant to show up. Once he arrived and I voiced my displeasure with having one to drive around and two to have to wait once there he told me that is why they are no longer dealing with you and are going to Budget in two weeks. I have in the past been pleased with U-Haul but I am a bit disgruntled now and I guess we will also be looking for a competitor in the future.
Customer did not leave a comment.
Find someone who knows what they are doing, I beleive that I was taken advantage of and will never use U-Haul again