Customer Reviews for Ozark Tire
(U-Haul Neighborhood Dealer)

115 reviews

178 W Roy Parker Rd   Ozark, AL 36360

(334) 445-0001

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 9/5/2022: Closed

Services at this Location:

Contact Us

(334) 445-0001

178 W Roy Parker Rd
Ozark, AL 36360

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 9/5/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I had reserved a 10' truck, but you changed my location to Enterprise. Ozark Tire accommodated me despite the 10' being given to another customer. Kudos to Ozark Tire; shame on you, U-Haul!

Sara M. 
Rating:
5.0

Excellent customer service

Sharon P. 
Rating:
5.0

The service location was excellent. Very timely at pickup and courteous. The cost was very reasonable and drop off was quick and convenient. The location that I used is highly recommended. We had no issues at all with the equipment we rented. It looked well maintained. Because of that, I would actually purchase one of the units if the opportunity to do so was ever presented.

Stephen B. 
Rating:
5.0

They made return very easy.

joe L. 
Rating:
5.0

I don't think you could mprove on this location they where extremely helpful and friendly I look forward to using them again in the future

michael P. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Nothing

Jerry D. 
Rating:
5.0

Customer did not leave a comment.

Adam S. 
Rating:
5.0

Everything went goo and Tina was great to work with she was kind and attentive during the whole process.

Michael S. 
Rating:
4.0

Tina was excellent in her customer service to me. She over and beyond to make sure I had what I needed.

Tanya G. 
Rating:
5.0

The attendant at this location answered calls quickly, and worked to help get around my work schedule to pick up my Uhual trailer. Great experience overall!

Zachary S. 
Rating:
5.0

We needed a U-Haul truck on very short notice, The staff at Ozarks tire were extremely helpful in making it possible. They offered fast friendly excellent customer service. Would definitely recommend

Lisa C. 
Rating:
5.0

Customer did not leave a comment.

Edward G. 
Rating:
5.0

Customer did not leave a comment.

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

Ava S. 
Rating:
5.0

Customer did not leave a comment.

Ava S. 
Rating:
5.0

Customer did not leave a comment.

Shana W. 
Rating:
5.0

The representative was excellent. She handled my rental paperwork like a pro and did an outstanding damage walk-around of the trailer. Check-in was also a breeze. The representative was very efficient and professional but still maintained a sense of personal warmth and interest in providing the trailer for me.

William L. 
Rating:
5.0

Customer did not leave a comment.

Kayla C. 
Rating:
4.0

Customer did not leave a comment.

Peter H. 
Rating:
5.0

Customer did not leave a comment.

Don G. 
Rating:
5.0

Customer did not leave a comment.

Felisha P. 
Rating:
5.0

Customer did not leave a comment.

Curtis R. 
Rating:
5.0

Customer did not leave a comment.

Curtis R. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Very Good

RICARDO R. 
Rating:
5.0

The truck could have been cleaner inside the cab but, Tina was super in helping us get a truck at the last minute with a super fast turn around.

Kent S. 
Rating:
5.0

Customer did not leave a comment.

Sam D. 
Rating:
5.0

You could rent by the hour

DAVID W. 
Rating:
5.0

Great personal service.

Trot C. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS F. 
Rating:
5.0

It would have been nice to have the equipment we reserved. They didn't have anything besides the truck. We needed moving blankets furniture dollys and an appliance dolly. None of those were provided since Uhaul did not supply them with any.

Michael J. 
Rating:
5.0

Very friendly and helpful lady that rented me a truck. I would definitely use them again and recommend to others.

CHADWICK M. 
Rating:
5.0

Everything was perfect. It's a great value.

JAMES M. 
Rating:
5.0

When doing reservation with uhaul 1800 number we emphasized we needed a furniture dolly and utility dolly plus a lot of blankets. We received our truck, car dolly, 12 blankets and a small dolly. We had to pay out of pocket for the other items at a different location (30 minutes) out the way, to be returned the same day. Upon arriving to other location we had to rent again the items needed. Very stressful!

Cedric P. 
Rating:
5.0

Didn't have a dolly

ELEANOR M. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS M. 
Rating:
5.0

Customer did not leave a comment.

ANNE N. 
Rating:
5.0

Staff was so respectful and helpful. Best service I've ever received from any business, and that's the truth! Thank you Ozark Tire.

RYAN A. 
Rating:
5.0

Customer did not leave a comment.

Eleanor O. 
Rating:
5.0

Customer did not leave a comment.

Leonard H. 
Rating:
5.0

Customer did not leave a comment.

JESSICA F. 
Rating:
5.0

My experience was fantastic. She was amazing at the front desk. They were ready to help me at anytime. Great people.

Victor S. 
Rating:
5.0

The young lady made it simple for me . I had never rented a U-Haul before. She was so nice and helpful and I had no problems at all. Every thing went perfect.

DERETHA W. 
Rating:
5.0

Customer did not leave a comment.

RICARDO R. 
Rating:
5.0

Tina was amazing. Very friendly and helpful

JULIE T. 
Rating:
5.0

Customer did not leave a comment.

DEBRA F. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

GREGORY D. 
Rating:
5.0

Customer did not leave a comment.

Adam B. 
Rating:
5.0

Customer did not leave a comment.

Devin F. 
Rating:
5.0

Customer did not leave a comment.

JOHN J. 
Rating:
5.0

Customer did not leave a comment.

KENNETH W. 
Rating:
5.0

Customer did not leave a comment.

viridiana G. 
Rating:
5.0

Send them to Ozark Tire!

Frank C. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA C. 
Rating:
5.0

Customer did not leave a comment.

LATICIA C. 
Rating:
5.0

Customer did not leave a comment.

EDISON W. 
Rating:
5.0

Customer did not leave a comment.

WILLIE S. 
Rating:
5.0

Friendly service quality equipment Fair pricing

Dorotheea B. 
Rating:
5.0

Great People/nice and clean

Tracey M. 
Rating:
5.0

Customer did not leave a comment.

HAROLD C. 
Rating:
5.0

Customer did not leave a comment.

Joshua G. 
Rating:
5.0

Had no problems whatsoever.

AMILDA C. 
Rating:
5.0

Customer did not leave a comment.

SHARON M. 
Rating:
5.0

Nothing. Great experience.

Geoff J. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
3.0

Customer did not leave a comment.

Lillian R. 
Rating:
4.0

Customer did not leave a comment.

ronnie G. 
Rating:
5.0

Friendly customer service

DARON S. 
Rating:
5.0

Customer did not leave a comment.

Enola W. 
Rating:
5.0

Great customer service

ROBIN T. 
Rating:
5.0

Customer did not leave a comment.

willie S. 
Rating:
5.0

Very courteous and friendly!!

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

RONALD F. 
Rating:
5.0

Very helpful and courteous employees at this location eager to help and professional

Ed A. 
Rating:
5.0

Customer did not leave a comment.

Virginia S. 
Rating:
5.0

Very nice and friendly & helpful will go there again.

Milton B. 
Rating:
3.0

Customer did not leave a comment.

Heather F. 
Rating:
4.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

Customer did not leave a comment.

TAMATHA L. 
Rating:
5.0

Customer did not leave a comment.

Norma H. 
Rating:
5.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

I would not recommend the first two places we tried to return our trailer. My instructions were to call Railside Auction when I arrived. The man answering the phone said he was in Panama City and for me to go toMillers Cycles. When we arrived at. Iller's they were closed. The second possible site to return the trailer was OzarkTire. They were professional and helpful. If this were my business, I would end all business associations with both Railside Auction and Millers Cycles.

GAYLE B. 
Rating:
5.0

Keep doing a good jop I love it nice U-Haul Truck I will rent one in the future good customer service??

Luis G. 
Rating:
5.0

The sub contractors / franchisee's that work for UHaul were great. However I will never use Uhaul again in my lifetime. Your customer service is horse shit. Your company makes the customer work for them and it is appalling. Never again.

samuel F. 
Rating:
5.0

Customer did not leave a comment.

Julie T. 
Rating:
5.0

Great service!! We couldn't have had a better experience everything was great.

Nathaniel C. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Really have nothing to add, as long as you have an idea of what your looking for, it's pretty much easy to get the equipment rented. I have rented many auto transporters as well as moving trucks. I've never had an issue.

Ronald W. 
Rating:
3.0

The property is very unattractive. It's a tire shop. The building is in poor shape and needs renovation. They help are excellent. Lady who checked me in was very nice. The gentleman who unhooked and moved trailer was hometown friendly. I liked his demeanor. Respectful and polite.

CAROLINE V. 
Rating:
3.0

We paid for a dolly and there wasn't one in the truck so we had to call and take it off the bill. The floor board was covered in clay.

Jonathan P. 
Rating:
3.0

Customer did not leave a comment.

Stephan B. 
Rating:
5.0

Customer did not leave a comment.

Rashia J. 
Rating:
5.0

Customer did not leave a comment.

Theodore F. 
No reviews have been submitted for this location.

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