Customer Reviews for PNS Motor Corp
(U-Haul Neighborhood Dealer)

1,190 reviews

42 W Sunrise Hwy   Valley Stream, NY 11581
(One block west of North Central Ave on the on the North side of Merrick Rd, Located on the Northside of Merrick Rd, Northwest of Walgreens. To the west)

(516) 823-3403

Office Hours

  • Mon-Sun: 9 am - 7 pm

Services at this Location:

Contact Us

(516) 823-3403

42 W Sunrise Hwy
Valley Stream, NY 11581
(One block west of North Central Ave on the on the North side of Merrick Rd, Located on the Northside of Merrick Rd, Northwest of Walgreens. To the west)

Services at this Location:

Office Hours

  • Mon-Sun: 9 am - 7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Sulma A 
Rating:
5.0

Simone did a great job and was really helpful

THOMAS M 
Rating:
5.0

Not much other than check cleaning fluids. Otherwise good experience.

FRANK S 
Rating:
5.0

Customer did not leave a comment.

JOVON S 
Rating:
5.0

Customer did not leave a comment.

Enock J 
Rating:
4.0

Wonderful customer service from the agent

SARAH R 
Rating:
5.0

The attendant was very helpful and ensured that my check in and out went smoothly. He gave me advice on where I should park my car, which easily prevented me from a ticket or maybe potential damages. The van was clean and fully Fumo

YANEIKA C 
Rating:
5.0

Very professional

LEE A 
Rating:
5.0

Ez in and out

FRANK B 
Rating:
5.0

Customer did not leave a comment.

ROSA L 
Rating:
5.0

Nice and easy cargo truck rental experience.

JOE A 
Rating:
3.0

Do I get some money back didn’t use all 30 miles

ESTARLIN G 
Rating:
5.0

Customer did not leave a comment.

JATINDER S 
Rating:
4.0

Service was great truck was ready when we got there and he was very accommodating

TIMOTHY R 
Rating:
1.0

Customer did not leave a comment.

Kez T 
Rating:
5.0

The man that I dealt with was very professional and helpful.

THOMAS J 
Rating:
5.0

Customer did not leave a comment.

KHADGA M 
Rating:
2.0

I went to get my reservation and it was not there. The associate was very polite and offered another option. He said he was going to wave the after hours fee. When the reservation was made there was nothing that's said about an after hours fee. I also returned the truck 35 minutes earlier than originally requested time for. So now I received my receipt and I am charged $20.00 for holding the reservation. 37.00 for the use and another 20.00 for returning after hours after I was told because of not having the equipment requested I would not be charged. So I going to wait to see how you will be fixing this thank you so much.

JULIE R 
Rating:
5.0

Customer did not leave a comment.

SUSAN J 
Rating:
5.0

Customer did not leave a comment.

THOMAS E 
Rating:
5.0

Nice man to serve me very easy and friendly person

AMAR J 
Rating:
5.0

Customer did not leave a comment.

CARL A 
Rating:
4.0

Customer did not leave a comment.

THOMAS I 
Rating:
5.0

Very good

MANUEL G 
Rating:
4.0

Customer did not leave a comment.

AYMAN E 
Rating:
5.0

Phil and his team were friendly. I booked online and it made the process seamless when I arrived at the location. The return was also efficient. Phil inquired about our experience with the truck when we returned. Keep up the great work guys!

Joyce J 
Rating:
5.0

This rental was the best experience i ever.. the customer service was excellent.. Phil was the person i was dealing with very professional.. Great job

PHILIP S 
Rating:
4.0

Customer did not leave a comment.

TINA T 
Rating:
5.0

Customer did not leave a comment.

KEVIN R 
Rating:
5.0

All went well. Great job!

SHAWN H 
Rating:
5.0

Customer did not leave a comment.

NELSON M 
Rating:
4.0

Customer did not leave a comment.

LASHAWN J 
Rating:
4.0

For U-Haul in general, if a reservation is made at a specific location don't switch it to another location that is several towns away the day before pick-up. Don't allow the reservation to be made in the first place if the equipment is not or not going to be there. Mine was switched from a location 2 miles away to one that 15 miles further away.

TERRENCE C 
Rating:
4.0

Customer did not leave a comment.

Frank B 
Rating:
5.0

Excellent service

SERGIO V 
Rating:
1.0

No, I do not recommend them because they are liars and scammers.

CARLOSA A 
Rating:
5.0

Excelent service

SERGIO V 
Rating:
5.0

Excellent Service

SERGIO V 
Rating:
5.0

Customer did not leave a comment.

WESLEY A 
Rating:
5.0

Customer did not leave a comment.

Lorraine G 
Rating:
5.0

Customer did not leave a comment.

James P 
Rating:
5.0

Keep the staff you presently have they are excellent, very professional and reliable

CLAUDE A 
Rating:
4.0

Customer did not leave a comment.

EVA K 
Rating:
5.0

Excellent service

SERGIO V 
Rating:
5.0

Customer did not leave a comment.

maleeka c 
Rating:
4.0

Customer did not leave a comment.

PAUL F 
Rating:
5.0

Nothing else.

DEREK A 
Rating:
4.0

The office opened late. This shortened our move time. Once open the process was smooth and effortless. The attendant was friendly and efficient.

JUDH G 
Rating:
2.0

The truck had a roach infestation that I only noticed right before returning the truck. I now have one roach that I found in my new apartment and I managed to kill the eggs left. I'm extremely upset that I may now have a roach problem in a brand new apartment.

Bianca A 
Rating:
5.0

Excellent service

SERGIO V 
Rating:
1.0

The entire vehicle was dirty including the seats and cup holders. The vehicle would violently jerk forward while driving making it feel as if I was hit from the rear-end. The vehicle was not maintained well. I was not at all happy with this rental.

RAQUEL J 
Rating:
5.0

Personnel at PNS Motor Corp is personable and tries their best to accommodate their customers. I have over a twenty year relationship with them and prize it dearly.

WILBUR A 
Rating:
5.0

Customer did not leave a comment.

LAURA M 
Rating:
4.0

Customer did not leave a comment.

LAWRENCE R 
Rating:
3.0

Customer did not leave a comment.

DILLON P 
Rating:
5.0

Next time it would be great if my reservation was honored and I didn't need to drive an hour away to pick up my reservation. The person who helped me was great your system sucks. I was supposed to pick up 2 miles from my house when I reserved the trailer.

james t 
Rating:
5.0

Great customer service

DESMOND E 
Rating:
5.0

Customer did not leave a comment.

Mishak T 
Rating:
5.0

Excellent service

Sergio C 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
5.0

Customer did not leave a comment.

filberto l 
Rating:
4.0

Customer did not leave a comment.

HANDLIE E 
Rating:
5.0

Customer did not leave a comment.

Dwayne M 
Rating:
5.0

Customer did not leave a comment.

Cilenia B 
Rating:
5.0

This location has the best customer service i ever experienced.. the representative his name is Phil was very helpful and knowledgeable of his job .. thank you u haul

Philip S 
Rating:
5.0

Customer did not leave a comment.

DEBORAH G 
Rating:
4.0

Customer did not leave a comment.

Angel L 
Rating:
5.0

No improvement needed. A smooth process

MATTHEWBOYD T 
Rating:
5.0

Keep up the good work

sandra l 
Rating:
5.0

Equipment needs to be cleaner.

ISAQUE N 
Rating:
5.0

Customer did not leave a comment.

THOMAS C 
Rating:
5.0

Excellent services

Jonathan D 
Rating:
5.0

Customer did not leave a comment.

christian f 
Rating:
5.0

The guy that handled the transaction was awesome. The location was only about 5 minutes from my house. That made it really convenient.

Emmanuel O 
Rating:
4.0

Customer did not leave a comment.

Pamela A 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Excellent customer service

Sergio C 
Rating:
3.0

Customer did not leave a comment.

Patricia B 
Rating:
5.0

Honestly, there’s nothing else to do. The transaction was smooth. I’m very pleased with the service.

JESUS C 
Rating:
3.0

Customer did not leave a comment.

Kristina M 
Rating:
5.0

Get more trucks

marcia l 
Rating:
4.0

Customer did not leave a comment.

Joshua S 
Rating:
5.0

Customer did not leave a comment.

DONALD D 
Rating:
3.0

I wasn’t expecting no air conditioner on the uhaul truck and it was very hot outside that day . I should’ve been aware of that prior to receiving the truck. My driver didn’t know until he already pulled off and we were behind time so that’s why I didn’t return back to location to swap out. I feel my bill should be adjusted for this matter and their wasn’t no hand trucks available

Shemika P 
Rating:
5.0

Customer did not leave a comment.

filberto l 
Rating:
5.0

Customer did not leave a comment.

Lisa B 
Rating:
5.0

Customer did not leave a comment.

ANIK H 
Rating:
5.0

N/A

Margaret L 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

Customer did not leave a comment.

Debra C 
Rating:
5.0

Customer did not leave a comment.

Audrick B 
Rating:
5.0

Customer did not leave a comment.

jie w 
Rating:
5.0

Customer did not leave a comment.

Sarah F 
Rating:
5.0

Customer did not leave a comment.

Jonathan B 
Rating:
5.0

Quick and EZ checking and out.

Bertrand L 
Rating:
1.0

When picking up the truck rental the associate didn't mention anything about being charged an extra $20 for not closing the transaction in the app for an after hours drop off. Had i known, I would've just done it in the app. I would like the $20 refunded.

Tim G 
Rating:
4.0

Customer did not leave a comment.

Alejandro B 
Rating:
5.0

Customer did not leave a comment.

Yohan I 
Rating:
5.0

Customer did not leave a comment.

gaurav s 
Rating:
4.0

Customer did not leave a comment.

Jerry R 
No reviews have been submitted for this location.
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