The owner/operator Paul and his crew are doing a great job in customer service. It's good to go in and out of a rental place not having to listen to co-workers share their experiences amongst themselves when I'm in a hurry to get out.Ara B.
Customer Reviews for Pacific Equipment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing stuff very friendly and professionalREYNA G.
Customer did not leave a comment.Adrian P.
Customer did not leave a comment.Leslie N.
Customer did not leave a comment.Junyong H.
Everything was fast, easy and simpleJoseJoel V.
Friendly people and nice explaining everything'JOSE A.
Charging for gas you didn't useChristal D.
Customer did not leave a comment.LIZETTE S.
Customer did not leave a comment.Adrian P.
Customer did not leave a comment.Ibrahim A.
Very unprofessional. The lady on the phone was very rude and kept hanging up on me. Was no help at all and instead of helping the customer she just there to collect her paycheck and nothing else. I had left and arrived at my location but to find out I couldn't open the latch because it had a lock with no key. No reimbursement on my gas when gas is almost at $7. Just totally unsatisfied. I still want my reimbursement.Brandon V.
Customer did not leave a comment.Twig S.
Great customer service . ThanksMark C.
Happy with the van and a cool guy with a bearded was niceURIEL R.
Customer did not leave a comment.PARVIZ B.
Everything was perfect. Tony, the young man that attended me was very knowledgeable & pleasant. I returned the truck where he advised & all went very smooth.Olga H.
Customer did not leave a comment.Davin W.
Customer did not leave a comment.andres B.
Absolutely nothingAMANDA D.
Customer did not leave a comment.PAUL M.
Customer did not leave a comment.ROSARIO E A.
The staff here are great and curtious!RAMON V.
Helpful attendants.ENRIQUE D.
Customer did not leave a comment.Josue H.
The reservation/pick up process was easy, which is important for me.Valentin C.
Customer did not leave a comment.WILLIAM M.
Customer did not leave a comment.ERICA M.
Customer did not leave a comment.Allen L.
Customer did not leave a comment.RICK F.
Customer did not leave a comment.RAFAEL S.
Customer did not leave a comment.ALLEN L.
Customer did not leave a comment.DOUGLAS D.
Customer did not leave a comment.Dana G.
No need to do anything.PARVIZ B.
very nice and respectful im coming back soonFRANCES A.
Amazing help!Saribek A.
van was not ready when we got thereHECTOR E.
Customer did not leave a comment.JOHN F.
Good fast friendly very kind person Very happy with they serviceBernardino E G.
Always keep enough dollies avaliable. I ordered one online and there weren't any when I got there. I counted on it.Mercy P.
The staff is very friendly, I always choose this location because it's quick and easy and the staff the are awesome 👏PRISCILLA C.
Best place to rent a uhual truck!RIGOBERTO A.
Very helpful and friendly with a last minute booking.Jacob S.
I wanted to rent a furniture dollie . I requested it but when I got to the rental place no furniture dollie supSONIA M.
Customer service always great Paul always accommodating and get you on the road But truck cabins not cleanJavier M.
Customer did not leave a comment.Anthony H.
Customer did not leave a comment.TIMOTHY R.
Customer did not leave a comment.ERISELDA H.
Customer did not leave a comment.ISMAEL H.
We came here because the idiot at the Fullerton u Hal didn't have the truck we reserved! We got help quickly and the guys at this u Hal in commerce were so nice and understanding of our situation we were frustrated since we have to drive far to get another u Hal but they really changed our experience! Thanks guys!Ashley P.
It would be great if a military discount was offered.James R.
Best place to rent a truck!RIGOBERTO A.
Raquel was pretty awesome. Quick, friendly, and good service.JOHN C.
Best place to rent a truck!Martha M.
Customer did not leave a comment.LARRY J.
Outstanding service.JAMES ROBERT R.
Customer did not leave a comment.Hector F.
Customer did not leave a comment.FAUSTO J.
Customer did not leave a comment.Alex R.
Customer did not leave a comment.DOREEN S.
People are very friendly and helpful. The place is easily accessible and convenient.Juan C.
Very happy with the customer serviceJairo R.
No complaints whatsoever very nice customer service good team work.Jairo R.
Customer did not leave a comment.jose E.
All workers have great attitude and are really friendlyMOHAMMAD A.
Best customer service in town! Paul is very attentive and makes the rental a smooth process.Ani K.
I am extremely upset that I was overcharged for miles that I did not drive, and when I went to confront Paul Clodio the sales rep, he knew he had over charged me and showed no remorse. I had to DEMANDED my refund and he still tried to charge me extra. The 2 guys that work here have NO INTEGRITY! I would recommend that people NEVER RENT a truck from them.TINA F.
Customer did not leave a comment.JOSE R.
Attendant was very friendly and helpful.John D.
Customer did not leave a comment.JOSE L.
This place has improved so much, I can now appreciate the time I spend here.PRISCILLA C.
2nd time at this location. Fast and friendlyVANESSA A.
Customer did not leave a comment.FRANCISCO JAVIER V.
Customer did not leave a comment.Ramon H.
Customer did not leave a comment.Rodney H.
Customer did not leave a comment.NICHOLAS M.
Have a dispute with the shop. Filled up to where it originally was. They charged me for 2 gallons. Also didn't accept any coverage when online, was charged $14.95. Will be taking this to next level of not fixed.IRENE L.
We have become regulars here and even know Paul the owner in a first name basis. Paul is very helpful and always greets us when we arrive. The only thing I would recommend for this location to have is more equipment. There have been a couple of times where we would have to travel further to find a van or truck.Daniel M.
Always a great experience renting uhaul trucks from here!Rigo A.
GOOD SERVICE AND VERY KIND.SOONAM L.
I had a pleasant experienceDaniel M.
Very courteous and knowledgeableDavid V.
I wanted a truck for one way from East LA to pomona. I went to East La location on atlantic and they gave me an estimate for one way, I didn't reserve it because I wasn't sure about the pick-up time. I try online and they give you the option of one way too. When I made my reservation the truck wasn't available at the moment. A representative called me and told me that they didn't have one way rental in all california.. I couldn't get one way and I had to go to commerce to pick it up. I had to bring the truck back to commerce,(doble gas) get out of work earlier at least one hour no paid and then look for someone to bring me back to pomona with all the trafic jam and of course give them something for gas. It's an inconvenient, I spent more money and time..Azael C.
Customer did not leave a comment.parvis B.
The rep who helped was very professional and quick.MARCOS F.
Great Place to rent a truck, I needed 2 trucks on Saturday they have both units availables the rental process was so fast that I was on my way on less then 5 minutes.Rigo A.
Best place to rent a uhaul truck!Rigo A.
Good serviceMartin L.
Nothing. Paul was so nice and kind and friendly tooTuti N.
very nice people to serviceï¼jie S.
Customer did not leave a comment.PATRICK O.
The sales person charged me and for someone else that's frauddalia C.
Customer did not leave a comment.Victoria M.
Everyone in this location are very friendly and professional. It was a pleasure doing business with them.Juan S.
Customer did not leave a comment.JAIRO G.
Satisfied customer.parvis B.
Service was great super fast amd easyGERARDO G.
The truck was dirty on in the inside and outside. The rep at the location was rude and wasn't professional at all. I will definitely not be returning to this location.MARK C.