The Pack and Ship employee that I received the van from was absolutely awesome!! 5 stars!!!! I will pick this location everytime I need to rent a Uhaul!! AND will pass this location on as THE place to pick up uhauls from!
APRIL W
Customer Reviews for Pack & Ship Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They didn’t make sure the trailer had trailer lights that worked. The process took 4 hours instead of maybe an hour that it should’ve taken originally.
DYLAN VEasy drop off, friendly service.
STEVEN BMy pervious review was made in error and intended for the U-Haul location at 3105 N Nevada Ave. in Colorado Springs. No issues with Austin Bluffs location.
David CEverything was GREAT!!! Friendly, quick, made sure it was a good experience! Would DEFINITELY recommend this location
Richard Mno complaints.make sure you have the right equipment you need as they did not have inventory of tow hitches or brake light adapters at time
chad NHe helped us out. Explained everything accurately and had a great attitude. Keep up the good work.
Justin WDid not provide me ANYTHING when I dropped off truck. Didn't sign anything. Very sketchy.
James F