Customer Reviews for Pack-N-Ship

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pack-N-Ship

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Judy C.
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Customer did not leave a comment.

April H.
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Yolanda A.
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I had to pick up and drop off at another location other than the original reservation. I think I should have some sort of compensation for the inconvenience.

Lisa S.
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John S.
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Mr. Ramsey was extremely helpful as well as professional.

DAVID M.
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Lisa S.
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Jeremy R.
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Clifford M.
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George R.
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The gas tank was below 3/4 when I took possession of the truck. I took a picture, showed it to the clerk, and was told that I needed to fill it up past 3/4 upon return. I drove less than 20 miles, and I put almost $20 of gas in when I returned it. (Check with the store, and I am certain you will see me returning for more gas three times to get the tank to the required level).

Bert W.
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The 5x8 box trailer was available at a good price when we needed it. I'm curious if U-Haul no longer rents open garden trailers? I can't seem to find one when I need one so I usually have to rent one from Tractor Supply.

William M.
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I will go back to this location if I need a another uhaul

Nate C.
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I don't see how you can improve on the excellent service I received. My reservation somehow was lost in internet somewhere, and the gentleman was able to find it , only to find my name spelled wrong, no fault to anyone , but he able to get it done and was very helpful and friendly in doing so. I will definitely be using u haul again .

THOMASCLYDE S.
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Jessica S.
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John E.
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Mr. Ramsey was very nice, professional and a real pleasure to do business with. While we have a small U-Haul dealer close to us, we will head to Mr. Ramsey and his Pack-N-Ship business going forward!

Tim B.
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It was a very clean truck the size was perfect for what I needed

DAVID K.
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Greg S.
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Michael M.
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Nothing comes to mind

Lorraine C.
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I was not happy with my overall experience with u-haul from Thursday to Saturday the company either canceled my reservation or wanted to substitute a bigger truck which was a 26 feet that I truly had a hard time driving due to it being super big no wheel alignment or power steering What a night mare. Not one time at my request for a supervisor to call me that it happened

Mark F.
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My first reservation was rented out before I got there at Oasis on him straight I was told I would have a $50 credit and have not received it yet my 10 foot truck and reservation was not available at oasis

MikeFraser F.
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Jonathan M.
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Robert M.
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I've rented moving trucks a lot before and the owner of this location is the best by far. He is the only one i gone to in the last few years.

CHARLES C.
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Nothing does a great job.

Jimmy C.
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Larry did a great job with my request for a small trailer. He is to be commended for personal attention to my hitch and receiver need.

Terri M.
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We received this truck not clean, there was food and m&Ms under the front seats We wiped out and swept the truck and this gentleman charged me a cleaning fee when I know it was clean said their was freeze or oil in it and there was not.

Jonathan K.
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Truck was great and real clean. The process went really smooth!

Gregg C.
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None

Ben C.
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Katrina D.
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jacqline W.
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Dropping equipment, by using the mobile app or to uhaul.com it does not Blake any sense to have one option by taking a picture of odmeter why can't u have a option to pull up the picture if you have one on your phone for your personal records and why is it so complicated and the. It will cost $20 if you are confused it just a money making issue because you have the power of someone credit card in your hands .

Jason M.
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Kristina M.
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Tina S.
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They worked with me in every way. Very helpful!

Steven L.
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Could improve on smell of truck

Jill R.
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The gentleman at the counter was very helpful!

Deadreau M.
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Mr. Ramsey was a pleasure to do business with. He was informative, friendly and helpful. I will definitely recommend this location to others.

Leslie B.
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Cab smelled a little of smoke, but other than that, an excellent experience.

John D.
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The facility and employees were great. Very helpful. Only recommendation would be to have more truck options available to customers.

Billie D.
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WALTER M.
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Excellent service from the manager!

Garry W.
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WALT M.
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Excellent service!!

James G.
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Very easy to work with. Great experience. Truck in great shape, clean. Will definitely go back to this location again.

Robert F.
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Todd S.
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oscar Z.
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Korrey W.
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April H.
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PATRICIA C.
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Bart H.
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Ricky T.
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Great, friendly service! Will definitely recommend!!!

DAVID K.
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Tommy H.
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Rusty M.
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michael C.
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Bill G.
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Larry Ramsey is an excellent representative of UHaul. I highly recommend him.

Terry B.
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PATRICIA B.
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NOTHING

Gregory B.
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herbert W.
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Milton T.
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Adam M.
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The proprietor I worked with was very helpful

Shaneika W.
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Charged me for 2 days after I brought the truck back the SAME DAY! The location was closed so when I dropped off I did it the normal way, dropped off equipment and then keys in drop box...only to wake to a 2 DAY charge!!!! Smh

Shaneika W.
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Robert H.
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gary I.
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Meredith K.
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James K.
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Barry M.
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Dewayne H.
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I actually canceled a contract with another because this man is so nice and super helpful.

Sharon B.
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Truck was no problem the help hired through your site was a "nightmare".

Richard M.
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TOM U.
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William J.
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Sam B.
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I thought everything was great! Great customer service. When I need to move someone again, I'll will go back there.

Jennifer S.
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Very pleased. Great friendly services.

Steven S.
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Robert f L.
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Rick S.
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William T.
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Steven H.
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Best uhaul dealer experience ever!

CHRISTY H.
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Leita M.
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Lisa S.
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kirby S.
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Everything Was ready and on time Thanks again to Hector who helped our move go smooth and easy

JOE T.
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No improvements needed, excellent service and I appreciate the owner working with me when I was a bit late on the return. Really nice! I would definitely recommend and great to know other services that this location offers. I will be back!

Darlene D.
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Lower the per mile rate. 99 cents a miles is outrageous!

Allison P.
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Customer did not leave a comment.

Roger C.
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My wife called the 1 800 number and was told the truck had to be turned in on time. No it couldn't be kept an extra day or two. She was shuffled around to 5 or 6 different people and told the truck had to be turned in on time. Moving doesn't always go as someone has it planned in their mind. Shit happens!

Matthew J.
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They were very accommodating and even allowed me to change my date with no problems

Vernice B.
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bryant F.
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Paige S.
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Karole M.
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This company was very friendly and helpful...I'd use them again

RODNEY L.
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Richard A.
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The gentleman there was very friendly and professional unlike the people at oasis I'd rather be bit by rattlesnake drug across razor blades throat in a pool of saltwater then burn to death then to go back to Island Oasis

Mary B.
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Overall, very pleased and extremely surprised how clean and leak-free the equipement was when we picked up our trailor. I would never hesitate to rent any U-Haul equipement in the near future. All my family are aware of my uneventful travel and equipement. Thank you!

No reviews have been submitted for this location.

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