Customer Reviews for Pahokee Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pahokee Food Mart

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Carl C. on

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TRUE STORY. I needed a U-Haul trailer so the only one available was in Pahokee Florida 48 miles from my house. I get to the location and the store was closed found this after I prepaid. Do they sent me to a store 2 miles away. I get there it’s a hair store-seafood restaurant-quick stop store. I go told him who I was and I had a reservation. The dude was drinking something strong he started filling my information on the computer but the good and hair line was backing up so he told me to come behind the counter and finish the rental agreement. I don’t know what to do so there are errors and I got an error code. In between costumers he tells me to pick one on the computer and fill in the number. He wrote the trailer number and said ok have a good day. I was waiting he never came outside. I went back inside the store and he was tending to the cash register. Fast forward the cook and I drug the 6x12 trailer to connect it. I’m now driving to another uhaul location to check and see if it’s connected correct.

gordon P. on

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It was a bit frustrating at first, but I don't think if was anyone's fault. I wanted a 10 foot going one-way from Florida to North Carolina. I was told I couldn't get one. I was given a 20 foot one ... much too much for my needs. I later found out that trailers were hard to get because of the growing season in Florida had ended. It worked out, however, because I got a 15 foot trailer, which suited my needs perfectly.

Floyd M. on

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Customer did not leave a comment.

Edward Y. on

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Have your staff know what they are doing! The truck had not been cleaned out at all. There were cigarette ashes all over the cab, and it stank. There were roaches in the back of the truck. WE had to clean it out before we could load our own belongings into the truck. The system online for checking in was not up to par either. This has been the worst experience we have ever had with UHaul!

Ozella M. on

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I was a tap off from the fuel usage when I picked up the vehicle to returning it and I was charged 31.88 that's ridiculous

Michael B. on

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It was pouring raining and the owner asked that I run back outside to park the truck in the grass, which was already full with other uhaul trucks, and take a picture of the odometer and fuel gauge. I called them before returning the truck and was not told that I would have to do this, so I had to run back out into the rain to do this. Every other uhaul rental place that I've frequented checked these measures on their own and had adequate space to park their vehicles, but not here.

Sherri M. on

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Customer did not leave a comment.

Andre J. on

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I will charge eight bucks for extra cash which I shouldn't have been charged for

Anthony D. on

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Customer did not leave a comment.

Lakia W. on

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At a safety net on the truck gate when closing

Harrington J. on

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Customer did not leave a comment.

carolyn P. on

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Alcatrina A. on

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If you renting for a day you should be able to turn it in the next day the time you picked it up.

ossie P. on

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Phyllis S. on

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I would not recommend U-Haul to anyone. I have been trying to reach some one because I was charged for a one-way rental when in actuality I returned the truck to Pahokee

gus G. on

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Your 1800.number was lovely. U have good people working the phone .

SANDRA R. on

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Customer did not leave a comment.

Altoria H. on

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Mileage price was .30 under my reservation. I was charged .99.

PAUL L. on

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Customer did not leave a comment.