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DAVID M
Customer Reviews for Palmetto Wood Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was told to return the U-Haul with atleast how much gas that was in it when I picked it up. (72mi) Returned it with 110 miles worth and was charged for 3 gallons of fuel.
WILLIAM KThe person that dispatches the U-Haul did not know how to do The paperwork took nearly an hour he had to call somebody to teach him how to do it.
MICHAEL WStaff was friendly and helpful.
CHRISTOPHER PDon't charge them or whether two days when they picked it up on Sunday at 7:45 am and returned it at 9:45 pm. Those extra 2 hours does NOT make another day's time!!! Charge me a prorated rent, fine. I'll happily pay for what I used, but this, this screams "Theft by Deception", contract or not. Ugh!!!!!
Matthew CNo issues
James O