Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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DOUGLAS M
Rating:
5.0
One of best places to rent any UHaul equipment. Always friendly. Have rented here many times over the years
Wesley B
Rating:
4.0
U-Haul should provide this location with fiber or Starlink Internet.
CASEY B
Rating:
5.0
Customer did not leave a comment.
Jorge Q
Rating:
5.0
Customer did not leave a comment.
BILLY W
Rating:
5.0
Customer did not leave a comment.
VICTOR A
Rating:
5.0
Customer did not leave a comment.
Juan a
Rating:
5.0
Customer did not leave a comment.
VICTOR A
Rating:
5.0
Customer did not leave a comment.
Jorge Q
Rating:
5.0
Great experience.
JOHN P
Rating:
4.0
Customer did not leave a comment.
CASEY B
Rating:
5.0
Customer did not leave a comment.
VICTOR A
Rating:
5.0
Customer did not leave a comment.
Jorge Q
Rating:
5.0
Customer did not leave a comment.
PEDRO V
Rating:
5.0
Customer did not leave a comment.
Juan a
Rating:
5.0
Customer did not leave a comment.
Angela C
Rating:
5.0
Customer did not leave a comment.
PEDRO V
Rating:
5.0
Customer did not leave a comment.
Jorge Q
Rating:
5.0
Customer did not leave a comment.
BILLY W
Rating:
5.0
Customer did not leave a comment.
RICK M
Rating:
5.0
Customer did not leave a comment.
Jorge Q
Rating:
5.0
Customer did not leave a comment.
VICTOR A
Rating:
5.0
Customer did not leave a comment.
Juan a
Rating:
5.0
Customer did not leave a comment.
FRANCISCO T
Rating:
5.0
Customer did not leave a comment.
PEDRO V
Rating:
5.0
Customer did not leave a comment.
BRUCE J
Rating:
4.0
Customer did not leave a comment.
REGI W
Rating:
5.0
Customer did not leave a comment.
Juan a
Rating:
1.0
Refused assistance because they were on break. Wanted me to wait 30 minutes for them to complete their break
TONYA S
Rating:
5.0
Customer did not leave a comment.
ANTON F
Rating:
5.0
Customer did not leave a comment.
CHARLES S
Rating:
5.0
Customer did not leave a comment.
Jorge Q
Rating:
5.0
Customer did not leave a comment.
Stephen S
Rating:
5.0
Customer did not leave a comment.
BILLY W
Rating:
5.0
Customer did not leave a comment.
VICTOR A
Rating:
5.0
Customer did not leave a comment.
BILLY W
Rating:
5.0
Customer did not leave a comment.
Juan a
Rating:
5.0
Customer did not leave a comment.
PEDRO V
Rating:
5.0
Customer did not leave a comment.
CLAUDE S
Rating:
5.0
Customer did not leave a comment.
FRANCISCO T
Rating:
5.0
Customer did not leave a comment.
Jorge Q
Rating:
5.0
Customer did not leave a comment.
Juan a
Rating:
5.0
Customer did not leave a comment.
Juan a
Rating:
5.0
Customer did not leave a comment.
FRANCISCO T
Rating:
5.0
Customer did not leave a comment.
Stephen S
Rating:
5.0
Customer did not leave a comment.
KATHY S
Rating:
3.0
Customer did not leave a comment.
NELSON M
Rating:
5.0
Customer did not leave a comment.
FRANCISCO T
Rating:
5.0
Customer did not leave a comment.
BILLY W
Rating:
5.0
Customer did not leave a comment.
VICTOR A
Rating:
5.0
Customer did not leave a comment.
Juan a
Rating:
5.0
Customer did not leave a comment.
Stephen S
Rating:
5.0
Customer did not leave a comment.
RENE C
Rating:
5.0
Customer did not leave a comment.
VICTOR A
Rating:
4.0
When I reserved the equipment online, I was only given a return option in Panama City. I was in Port St. Joe, FL.
I found a return option in Port St. Joe. I was told to call an 800 # to change my reservation drop off. I was given the run around and it felt like I had to fight to get them to agree to drop it off in Port St. Joe.
ANDREW A
Rating:
5.0
Customer did not leave a comment.
RENE C
Rating:
5.0
Customer did not leave a comment.
BILLY W
Rating:
5.0
Customer did not leave a comment.
VICTOR A
Rating:
5.0
Customer did not leave a comment.
Juan a
Rating:
5.0
Equipment was ready and staff was efficient. Their slow computer system being the only drawback.
Joseph B
Rating:
5.0
Customer did not leave a comment.
HENRY R
Rating:
5.0
Customer did not leave a comment.
BILLY W
Rating:
5.0
Customer did not leave a comment.
CHARLES C
Rating:
5.0
Customer did not leave a comment.
RENE C
Rating:
5.0
Customer did not leave a comment.
Stephen S
Rating:
5.0
Customer did not leave a comment.
JEFFREY T
Rating:
5.0
Customer did not leave a comment.
KENNETH B
Rating:
5.0
Customer did not leave a comment.
STEPHAN S
Rating:
5.0
They were great! Really helped us out and were very friendly!
DANIEL C
Rating:
5.0
Customer did not leave a comment.
MATTHEW E
Rating:
5.0
Customer did not leave a comment.
GEORGE M
Rating:
5.0
Customer did not leave a comment.
THOMAS B
Rating:
5.0
Customer did not leave a comment.
FONDA D
Rating:
5.0
Customer did not leave a comment.
MATTHEW C
Rating:
5.0
Very nice
TONEY J
Rating:
2.0
The trailer had two bad tires and vibrates so bad that my furniture was damaged. It vibrated so bad that drawer pulls unscrewed themself, medicine bottle caps unscrewed and there was grey residue on everything. I called the place I rented it from as soon as I noticed the vibration and called them but there was no answer. I called U-Haul roadside assistance and asked if I could trade this trailer at another store that was on my way but was told that I would have to get permission from the store I rented it from but couldn’t get in touch with them. I didn’t have time to wait on roadside assistance. So I went to Dallas. Once in Dallas I called roadside assistance and they came and replaced the two bad tires. It was obvious to the tech what the problem was, which means this trailer was not inspected before it was rented to me which put me, my family and my furniture in danger.
JONATHAN M
Rating:
5.0
Newer clean truck, everything operated as it should and this made our move mostly stress free, HA HA. Thank you, T Bell
TRACY B
Rating:
5.0
These folks were friendly and took care of me
Michael S
Rating:
5.0
Customer did not leave a comment.
LARRY J
Rating:
3.0
The establishment need to open on Saturdays and the persons need to be there to lend a hand!
CHRISTOPHER M
Rating:
5.0
Customer did not leave a comment.
Lynda H
Rating:
5.0
Customer did not leave a comment.
Mark H
Rating:
5.0
Customer did not leave a comment.
FRANCISCO T
Rating:
5.0
Customer did not leave a comment.
PEDRO V
Rating:
5.0
Customer did not leave a comment.
Juan a
Rating:
5.0
Customer did not leave a comment.
VICTOR A
Rating:
5.0
Customer did not leave a comment.
Stephen S
Rating:
5.0
Customer did not leave a comment.
Jorge Q
Rating:
5.0
Customer did not leave a comment.
Juan a
Rating:
1.0
I had to change drop-off locations due to original not open during arrival. I decided to drop-off here and was told it was OK. Later I was charged $97 for wrong delivery location! Almost half of what it cost for the trailer! I'll decide to chose a other company next time.