Customer Reviews for Panache Tent & Event Rental
(U-Haul Neighborhood Dealer)

378 reviews

516 E 1st St   Port Saint Joe, FL 32456

(850) 229-2437

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 229-2437

516 E 1st St
Port Saint Joe, FL 32456

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KENNETH S. 
Rating:
5.0

Even thought Saturday is the day they are closed they accepted my trailer and told me to call them the next day, they made a copy of my reservation and logged it in

THOMAS S. 
Rating:
3.0

I found a clause in the agreement, AFTER I returned the equipment that stated a $20 fee would be assessed if you didn't use the return app when returning after hours. This is something that should be made prominent when reserving and again, verbally, when picked up.

SHEILA S. 
Rating:
5.0

Customer did not leave a comment.

Fulvio C. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK M. 
Rating:
4.0

Customer did not leave a comment.

PETER A. 
Rating:
5.0

nothing that i know of.

Connie S. 
Rating:
3.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

Always do a good job

Peter A. 
Rating:
4.0

Customer did not leave a comment.

Clara A. 
Rating:
5.0

Customer did not leave a comment.

EDDIE F. 
Rating:
5.0

Customer did not leave a comment.

Michelle I. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

BRADON B. 
Rating:
5.0

Customer did not leave a comment.

Brian J. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M. 
Rating:
5.0

It's like dealing with family. Great experiance

ROGER W. 
Rating:
5.0

Customer did not leave a comment.

ERICA W. 
Rating:
5.0

Customer did not leave a comment.

Emily B. 
Rating:
5.0

Customer did not leave a comment.

Larry J. 
Rating:
5.0

have rented several times from this location for business and the customer support provided is top notch

DOUG A. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA D. 
Rating:
5.0

Easy pickup & excellent staff

Duran R D. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Very easy to work with, great service!

tim M. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

Customer did not leave a comment.

Lance D. 
Rating:
5.0

Easy pick up & drop off. No issues at all.

KATRINA H. 
Rating:
5.0

Customer did not leave a comment.

MARVIN B. 
Rating:
5.0

I selected Port St. Joe as my dropoff place and the lady that signed me off at pick up, said I can just return it at any location. However, when I got to Port St. Joe, the owner said there might be a fee charged by corporate because that is not where I was supposed to drop it off. There did not end up being a fee. But, a bit confusing as to how this is supposed to work.

Jeffrey A. 
Rating:
5.0

Customer did not leave a comment.

NORMAN N. 
Rating:
3.0

Customer did not leave a comment.

Kelli P. 
Rating:
5.0

Customer did not leave a comment.

Warren H. 
Rating:
5.0

No problem with Panache! They were excellent and had no idea that the truck leaked. Cargo compartment has a water leak. Several items we hauled were wet when we unloaded the cargo, e.g. mattresses, boxes, etc.

ALAN S. 
Rating:
5.0

Customer did not leave a comment.

Dewayne B. 
Rating:
5.0

Customer did not leave a comment.

Coast V. 
Rating:
5.0

No improvement necessary

BEVERLY M. 
Rating:
4.0

Customer did not leave a comment.

Marcia B. 
Rating:
4.0

Customer did not leave a comment.

elbert N. 
Rating:
3.0

The after hours check in was difficult. There was no internet service at the location so was unable to follow the instructions. The scan of the barcode and uploading to the website wouldn't work.

David D. 
Rating:
5.0

Customer did not leave a comment.

MARK W. 
Rating:
5.0

Customer did not leave a comment.

Warren H. 
Rating:
5.0

Customer did not leave a comment.

dennis R. 
Rating:
5.0

Customer did not leave a comment.

richard M. 
Rating:
5.0

Customer did not leave a comment.

DELORES M. 
Rating:
5.0

Customer did not leave a comment.

Rachel A. 
Rating:
4.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
3.0

The price that my card was charged was outrageous for the time I had the vehicle there was a 14 dollar safe trip fee I did not approve and a 5 dollar safe trip fee that I don't even know what its for especially considering I didn't want the safe trip move to begin with I left the vehicle cleaner than when I received it with more gas than what was in it when I got it my credit card authorization amount was 98.61 yet my card was charged 140 ridiculous I sat at the location 30 minutes when I returned it to do the mobile check in because if not I pay 20 extra dollars when all I could get was this website is currently unavailable it said that from my Android phone also from my partners I phone and from my tablet all 3 devices tried to access the mobile check in and it was posted currently unavailable so I'm guessing I got charged that 20 dollar fee but I can see now how uhaul became a million dollar corporation. My refrigerator went out with no warning so I rented this vehicle to transport a used unit I found online when it was all said and done the u-haul cost more than the refrigerator nice job.

Gregory K. 
Rating:
5.0

Customer did not leave a comment.

Dave P. 
Rating:
5.0

Owner fixed a problem the problem that pickup location guy created. Very friendly.

Michael D. 
Rating:
5.0

Great Service

Doug A. 
Rating:
5.0

Keep the Same People in place. Very professional, friendly, and very knowledgeable of the equipment. Bob

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

DONALD R. 
Rating:
4.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

Tommy M. 
Rating:
4.0

Customer did not leave a comment.

Lynn P. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth H. 
Rating:
4.0

Customer did not leave a comment.

DELORIS W. 
Rating:
5.0

Customer did not leave a comment.

Leslie S. 
Rating:
5.0

Customer did not leave a comment.

ERIC L. 
Rating:
5.0

Customer did not leave a comment.

DONALD R. 
Rating:
5.0

The only problem I had was checking in online when I brought the truck back and the location was closed. It was Saturday afternoon and they closed at 12 noon. I went on the UHaul website and everything was good up until taking a pic of the barcode by the drop box. It said scan that barcode and it scanned like it was going to take it but it kept saying it didn't recognize it. So after about 10 attempts I called the toll free number and she checked me in over the phone. Also the owner had said when we rented it if we picked it up Friday afternoon and we returned it Saturday afternoon, even if it was after they closed we would only be charged for one day as they are closed in Sunday and we had picked it up Friday at 1pm and returned it Saturday afternoon at 5pm so he charged us for a second day. On Saturdays they are open from 9am to 12pm.

David S. 
Rating:
3.0

location should be open on weekends after noon on saturday.

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
3.0

Customer did not leave a comment.

PATRICIA B. 
Rating:
5.0

Customer did not leave a comment.

jeff W. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Very helpful. Friendly staff.

REBECCA B. 
Rating:
5.0

I turned the truck in on A Sunday afternoon so I was not able to meet with anyone or go inside the building. Overall my experience with the people I met was excellent and the person my husband talked with was extremely helpful and professional. If we ever need moving services of this type again, I would choose Uhaul. Thank you

VICKI P. 
Rating:
3.0

Customer did not leave a comment.

Janet C. 
Rating:
5.0

Customer did not leave a comment.

REX P. 
Rating:
5.0

Customer did not leave a comment.

Jon S. 
Rating:
5.0

Customer did not leave a comment.

Joe O. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
4.0

Dropped it off around 4:15 on Saturday with a completely full tank of gas. Key were placed in the lock box.

Carol C. 
Rating:
5.0

Customer did not leave a comment.

DEBRA S. 
Rating:
5.0

Very nice people!

Raymond G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

Bryan T. 
Rating:
5.0

Customer did not leave a comment.

Bryan T. 
Rating:
5.0

Customer did not leave a comment.

Alex M. 
Rating:
5.0

Truck was very load. Could not hear radio. No cruise control. Transmission raced every time when shifting. It was a long 1000 mile trip. Pick up location was fine.

Martin J. 
Rating:
5.0

The location I was told to drop doesn't do UHaul anymore. This location is down the same street. I dropped off on the weekend and called on Monday to make sure everything was ok. They were very nice.

David M. 
Rating:
5.0

Customer did not leave a comment.

Terry W. 
Rating:
5.0

Customer did not leave a comment.

Frank R. 
Rating:
4.0

Have ropes and pads and ramp.

SANDRA C. 
Rating:
5.0

Customer did not leave a comment.

Peter A. 
Rating:
5.0

Customer did not leave a comment.

Frank R. 
Rating:
5.0

Customer did not leave a comment.

Fonda D. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

Ben B. 
Rating:
5.0

This is awesome to work with. Simple and easy

RICHARD B. 
Rating:
5.0

Very easy people to work with and they make the experience very enjoyable

Douglas A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Stacy H. 
Rating:
5.0

Customer did not leave a comment.

Lillian B. 
Rating:
5.0

Customer did not leave a comment.

Stacy H. 
No reviews have been submitted for this location.

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