Customer Reviews for Panache Tent & Event Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Panache Tent & Event Rental

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Robert S. on

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Doug S. on

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very helpful, first rate experience.

Yvonne L. on

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Well you need to make sure the equipment has all safety equipment working. As I check the equipment but unfortunately during the daytime you could not tell that the tag light did not work. So when the police officer stopped me to tell me that it was unlawful for me to have the truck on the road at night with no tag light it caused me to have to scramble and find people to help me move the next day instead of moving that night. And then the fact that you tried to charge me when in fact it is Uhaul‘s fault that I did not get to finish moving in the time that I had established. Never mind the added expense that I had to pay other people to help me move. But you had no problem charging me for equipment failure when the equipment did not work.

Jared C. on

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DAvid M. on

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Kimberly M. on

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Keith J. on

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We dropped our equipment after hours on the weekend, but the staff promptly completed our check-in when they re-opened on Monday.

Joel U. on

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April V. on

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Sheila D. on

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The man was very nice and helpful. Would recommend this place most definitely

William H. on

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Lori E. on

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Gary F. on

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TERRY H. on

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Quick and easy, good experience.

Mary L. on

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John C. on

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Willie A. on

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Use this pickup and drop off every time. Friendly and customer oriented.

Pamela F. on

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Staff was very knowledgeable and courteous.

Phillip L. on

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I had ordered a 20 foot truck, but none was available, so I was issued a 30 footer at the same price. Luckily for me as it turned out--I had underestimated the load and needed every inch. Rich at Panache was responsive and helpful.

Myrl J. on

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Safety issues: (1) Outside mirrors did not adjust so I could use them without leaning forward to the steering wheel. (2) There were no icons on the instrument panel (that I could see) to indicate that the headlights were on or off. .

FRAN A. on

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DAVID A. on

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Disappointed you charged me 3$ for extra mile but gave me no credit for the extra gas

Daniel G. on

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Bettie T. on

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Janice E. on

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Willie A. on

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Nothing, always pleasant and helpful.

Rosemary O. on

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The rental ended up costing much more than I expected

Michael A. on

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Stacy F. on

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The truck was terrible. Each time you would stop it would shake, the ac would go off and the brakes kept locking up. It was very difficult to drive and I think it is a death trap and should Be taken off the road. The person at the location was not helpful and would not do anything about the truck even though there were 3 of the same trucks at the location

SUSAN T. on

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It was just a drop off, however I personally know the vendor and he is very organized, friendly, and runs a good business.

will F. on

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Manager was very knowledgeable and helpful

JOHN Q. on

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Chrystina A. on

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Karen N. on

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James C. on

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Call me for more feedback

dave D. on

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Thomas M. on

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John Q. on

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Janice E. on

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Ginger H. on

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Anjie W. on

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Jim J. on

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Janice E. on

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Sabrina F. on

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Thomas M. on

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Chrystina A. on

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Jason R. on

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Lori H. on

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Norman H. on

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Personnel hooked up the trailer, had blankets as requested. Everything went exactly as planned and scheduled. Nice people to work with.

Rob B. on

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Lance E. on

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Maybe a quick run through,of truck features, how to and where things arw. Not a nig deal though. Very good experience. Thanks

darren C. on

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Boyd P. on

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Richard B. on

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Alan T. on

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Mazie S. on

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Give the ability to refund extra gas that was paid for. We put extra gas in the truck and were not able to be reimbursed for it. Otherwise, this was a great experience. This was the second time we have rented a uhaul at Panache. The owners and staff at Panache are very helpful . We will be loyal customers for life.

Charlene N. on

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Thomas C. on

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I arrived at my drop off piint at 1pm on a saturday. The location closed at noon on Sat. I called the 800 number and was informed to drop the trailer with other trailers. I backed it into position and left it. Again, no help was available to disconnect. I will not fent from U-Haul again unless there are better pick up and drop off points. This is my second rental in twelve months.

Claude H. on

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Great place to rent a uhaul.

Willie A. on

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Would not change anything. Friendly Individual, great customer services.

Robert L. on

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David L. on

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representative was helpful and knowledgeable.

Alice Z. on

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Get service from this location after U-Haul. Com screwed up my reservation! The guy called me back when a voice mail was left and everything was ready after closing as he said it would be!

Brenda M. on

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brenda M. on

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Gayle T. on

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Excellent service. Personnel were very helpful and friendly.

Marvin D. on

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STEVEN F. on

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Nothing. Best experience with a U Haul Rental I've ever had.

dave D. on

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Returning my rental truck was an exceptional transaction.

Mike D. on

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Tires werevery worn on outside and seemingly had cracks.

jerry W. on

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The person in charge wasn't working and the gentleman trying to help us goofed up the paperwork as he didn't understand English too well.

Joseph D. on

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Randall M. on

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Clarence M. on

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WILLIE A. on

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Diane Z. on

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Ted S. on

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Paula W. on

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Alma W. on

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Alma W. on

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HELEN W. on

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Very nice customer service at the puck up location

Kimberly M. on

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The owner of this uhaul is so helpful. Thank you!

Renee W. on

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Geri S. on

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Chad C. on

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Tom T. on

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No issues. We were doing evac for a hurricane and the U-Haul made the whole thing possible. Absolutely no issues, I just wish we hadn’t needed to do it. No thanks to hurricane Michael.

Mike Y. on

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None. It went well and fast.

Veryl Alan W. on

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kimberly L. on

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Jim M. on

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Brenda H. on

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BINH N. on

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None

Charles H. on

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Small selection of equipment. I had to rent a larger open trailer than I needed.

susan W. on

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Mary Lou S. on

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Polly H. on

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No problems. thank you very much

Keith J. on

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David A. on

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Jefferson S. on

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Br C. on

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