Everything was very easy and Maria was very nice
Customer Reviews for P&M Truck & Auto Repair & Sales
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of P&M Truck & Auto Repair & Sales
Did not really work for me cause I rented a truck and trailer combo set and quoted a price. Then they didn't have it at one location for both, okay I picked up from 2 places for no biggie. What sucked it they charged me extra for both. Close to 150 over charged. Not the location fault uhaul...
There was garbage in the cab, and inside the back was dirty and there were sticky used sucker sticks in the back. The truck itself was good and the ramp was extremely helpful.
Since the Covid 19 is here with us the interior of any rental should be wiped down inside of cab! That would! be a very good business thanks
Customer did not leave a comment.
we rented with the need of a cell phone account to pick up and drop off the truck. We had lots of issues using the system which resulted in us wasting over an hour. I understand it had something to do with the location not being on the GPS system. Hope that is now fixed for the next customers.
While the contactless check in can be convenient, the link took additional time and had to be reset. I received a truck size smaller than I initially reserved which made it extremely difficult. I also paid the same price for a smaller vehicle. I did not have much choice at the moment because I needed something to move my items as my move in day was set with zero flexibility. Not only was I disappointed with the discrepancy but when we returned the vehicle, with a quarter tank additional in gas.. the returning agent could not compensate us as we barely went over mileage. So instead of using the additional 10 dollars spent on gas to go towards the 1.20 over in mileage. We had to pay the additional. I'm not happy with my experience and I will never use your services. I will recommend another agency to my friends and family as this has been the experience I received from your company. I've used your services several times and this by far was the worst. I will not return.
Service was excellent