People were great. I would have done excellent only pasty’s of the hwy were choppy causing the front of the truck to buck ( for lack of a better word) braking the driver side rubber tie down for the hood. I pulled into a service station, bought a truck tire gauge and found that the front tires which had a sign saying set at 110 pounds weren’t. The left front was 70 and the right front was 80 pounds. I was able to set both to 100 pounds which helped a lot to reduce the bucking on rough parts of the highway. Also when I would pull over into the fast lane or out of the trucker lane the bucking would stop. Other then that a very nice truck and I was surprised to get almost 11 miles per gallon of gas.
Ron S
Customer Reviews for Paola Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great guys behind the desk, they made it quick and painless to return the uhaul, all I could ask for.
WYATT Sno blankets or other things available here. only a dolly for apliances.
Mark HIf there is a change to the requested vehicle that the customer be provided a curtesy call and to provide options as we were updated from 20 ft to 26 ft and when I went to call the number I couldn’t leave a voicemail and when I was able to speak to someone there was no one from U-Haul to speak to and my pick up was mobile. The start of this U-Haul experience was not great as we requested this reservation 30 days in advance.
Alexandria SThere was some trash left in the truck bed that had to be removed prior to loading.
JOYCE GThey had trouble with the reservation at the store in regards to pick up and had to call. It took longer than we expected to pick up the trailer.
LONNIE SPicking up and dropping off was quick, the staff was helpful. And the tow dolly I rented was in a location that was easy to backup to.
Thomas MGreat to see U-Haul in Paola. Great location, great customer service!!
Ricky TRented a dolly, showed up, no dolly available. Made moving my appliances impossible
Jessica HPersonnel very helpful, I am disabled and they took care of hooking up trail when I arrived. Then unhooking and parking the trailer when I returned. I would recommend this location to anyone.
WILLIAM PO
Bobby BI was thrilled with the affordability of a trailer. With unlimited miles and 2 day rental it was a great deal.
Michael SNothing, it was a very pleasant expireance.
Judy RRobin, was the young lady that helped me get checked in. When I forgot my garage door opener in the truck she let me know and held it for me with my name on it so I could pick it up. I couldn't have asked for a sweeter person to help me.
Joshua NDon't know what you can improve on
KENTON T