I brought the truck back with more gas than when I picked it up but was charged extra to refill. This is ridiculous.
JOSEPH R
Customer Reviews for Parcels Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing else could improve this location as everything went so smoothly.
Rebecca HReturning the truck was an ordeal. Questionnaire to fill out. And so many requests for pictures to be taken of the truck. I can understand the mileage odometer and gas gauge. But to have to take pictures of the inside, outside, door open, door closed, parked vehicle to name a few was ridiculous. It was hot and raining. Gave me a stress headache.
Renee NThe vehicle drove perfectly. The storage part of the truck was was very good. The air conditioning system was very bad needs improvement other than that. The experience was great.
Darren BPeople was very nice and the one issue we had with the truck the guy said happens all the time.
LINDA PGreat people, great service.
DAVID JNothing was great and got a Coke for the rd.
justin rI like the fast service.
Bruce BThis is now the third time I have used this location to drop off a U-Haul rental. They are great and made the process very easy…
JEFFREY Sfriendly and professional
Christopher TGrease the tie down ratchets. And put adjustable frame chain tie downs.
Gabrial BEquipment was clean and in excellent operating condition. Service was exceptional, personal, and completely on target.
William BNot redirect someone to a different Location an hour after they rented one at a specific location
LLOYD EEverything was great
chris hGreat folks and very helpful…would recommend and use again!
ROBERT LThe drop off went great
COURTNEY TGreat people
Michael MWhat a friendly staff! A real pleasure dealing with !
TIMOTHY BExcellent service once again. Extremely helpful and courteous
Donna GThe owners were super helpful and cheerful. They accounted the mileage accurately and fairly. I will use this location again and recommend it to all my friends in the area.
Donna G