We were not helped and told they had nothing to do with Uhaul except as a drop off and pickup location. We were given a truck with a slashed rear tire and my husband had to wait until midnight for it to be fixed. We waited in extreme temperatures without water for over an hour before we finally got help at the pickup location. We were charged for equipment we didn’t receive and California customer service NEVER contacted us like they said they would.
Suzanne J
Customer Reviews for Parker Road Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No key drop off location, had to call customer service in the middle of the night.
BRANDON L