Customer Reviews for Parkside Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Parkside Mini Storage

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Ricardo M. on

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The gentleman (don't remember his name) who took care of me at the front desk was very helpful and courteous. Definitely recommend this location.

Ivan N. on

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Areanne L. on

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Can't think of a single thing that needs improving. Bev was great, helpful and made sure we were completely comfortable.

Jackie C. on

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Very nice people. I would use this location again.

Gayle H. on

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Easy to pick up- key return was not as it’s explained in the instructions.

Paula T. on

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Very friendly service!!

Alyssa V. on

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Customer did not leave a comment.

Ken R. on

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Staff was very friendly and helpful. It would be nice to rent trucks with gas tanks more than 1/4 full

Rob M. on

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Great staff.

Elizabeth Y. on

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Christy J. on

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Very nice managers and so helpful. I've had occasion to speak with both of the managers since and they were just as helpful toward yet another U-Haul reservation. Sadly, their 9-ft cargo van is already reserved for the date I need one, but they were helpful in directing me to another facility. The van was super clean, like new, and it handled/drove well. A very smooth day of moving things from one place to another. To be honest, I was dreading the day and all the work, but all turned out really, really well.

anthony C. on

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Friendly customer service.

Alyssa C. on

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Lois D. on

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No suggestions for improvement. The equipment worked well and the service was excellent. This will be my go-to location for U Haul from now on.

steven B. on

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Antonio B. on

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Brianne R. on

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Paul W. on

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Professionally-run organization with personable customer service.

Randi R. on

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Great service and truck was in perfect condition.

Carol C. on

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Jonathan D. on

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App had an error and never told me where to get keys, set me back about 2 hours. There was no way in the app to get help which was very frustrating, i had to drive to a normal uhaul and wait in line so that i could talk to someone (also tried via phone but was on hold forever, then my call dropped). During verification there is someone that i'm chatting with in the app, keep this through the whole process!!!!

Cindy B. on

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Kerry B. on

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Much better experience at Parkside than any experience I have had at Beaverton UHaul center. I actually felt welcomed for a change. Thank you Kurt and Bev!! How can you improve, you ask?... Have Kurt and Bev train your Beaverton UHaul center staff how to treat people.

Rebekah W. on

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Kimberly T. on

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Easy, in and out.

MICHAEL L. on

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Warren B. on

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Matthew J. on

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Very easy experience

JOHN SAMANTHA K. on

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JOHN H. on

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Terry S. on

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James L. on

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Better system for uhaul. I was paying and my son was driving and your crappy system took forever to get us on the road that we lost 30 mins of our rental time.

Bruce D. on

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Janice K. on

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Thank you

Risa A. on

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The brakes on the truck were not good and the driving experience felt unsafe.

oscar R. on

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Very rare I say things are perfect but this visit was perfect ! From entering front doors to the second I dropped off the uhaul and left my things in the storage. World definitely use this location again

Joanne C. on

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They were quick and efficient and I will use them again

DAN K. on

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Owner were friendly and very nice! I would definitely return there for rental and recommend them to all my friends and family.

Pavel G. on

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They were great

Sandra F. on

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My van was ready, clean & gassed up. It was a 2018 9’ van with excellent soft ride, backup camera so I could see what was behind me, and 2-part side mirrors (lower mirror for blind spot & closer and upper mirror was more broad view. Since I don’t drive vans or trucks regularly these features were very confidence inspiring.

Leanne H. on

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Beverly was extremely friendly and helpful. Loved working with her.

Paul T. on

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Beverly was awesome!!! Boxes are ridiculously priced. Way overpriced on boxes. But Beverly was super nice and helpful.

sean M. on

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CEBASTYAN B. on

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We needed the van for three days. It was so affordable. The return couldn't have been easier. This is my go-to place for Uhaul!

Alyssa C. on

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Staff, Beverly, is great. Unfortunately, someone previous who used the U-Haul were smokers or smoked in the vehicle, so it smelled smokey at first. But, vehicle was new and clean and great!

THOMAS M. on

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Staff was wonderful and helpful

Keenan S. on

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Do not provide a mobile pick up service if you do not have the means to support your customers. Not only was my reservation canceled when going through the check in process, there was no assistance offered. After waiting on hold to talk to someone for over 12 minutes, I was able to get my problem resolved almost an hour later. Throughout the day i talked to three different representatives all who told me different information and only made the process more stressful and did not help with much else. Moving day was extremely stressful and uhaul only made it worse. I plan to never use uhaul again nor reccomend it to my friends and classmates. I am waiting 3 business days to hear back for my customer action plan since they could not resolve anything over the phone.

Gary W. on

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Kerri A. on

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I was impressed by how clean the van was and the way it operated. I had no problems from start to finish and twice now the office has been very friendly and helpful. I will definitely come back a third time!

Jane K. on

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India R. on

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Tom L. on

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Tom L. on

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Danielle T. on

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Mark S. on

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Beverly(Bev) was efficient and courteous.

Linda A. on

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very nice customer service

Joan H. on

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Aaron B. on

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Very friendly and easy rental. Highly recommended.

Laura E. on

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Kerri A. on

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No improvements. This couple was efficient and enjoyable to work with. The truck was easy to drive and i felt it was maintained and dependable. It was the best U-Haul experience I Have ever had. Kerri Angermund

Janet B. on

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Staff very pleasant and helpful!

Sharlene Michele P. on

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Cindy G. on

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Have a faster more efficient self check out website.

Stuart B. on

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Crystal M. on

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Kirk and Beverly were very helpful to us. They gave us many good suggestions to help with our move. Thank you for everything!

Jeffery B. on

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Jennifer M. on

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Daniel M. on

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So convenient to have access to a U-Haul vehicle at the same location as our storage units. The personnel at Parkside Mini storage did an excellent job as well.

michael H. on

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Jim S. on

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Lucy R. on

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Kurtis is very very slow. I booked this on line to speed things up - but he isn't very tech savvy so it took quite awhile (probably 20 - 30 minutes and there were no other customers)