Customer Reviews for Parksville Sunoco
(U-Haul Neighborhood Dealer)

Rating:

2.0

Very long silly process to review my documents that could have been completed at reservation or 24 hours prior r

Rating:

3.0

The pick up and drop off were complicated. Something was wrong with the system and it took forever (not the location’s fault). Somehow, we ended up being charged for equipment we didn’t rent and the safe moves charge that we declined with our initial reservation. I fault U-Haul, not the location. It was removed from our bill, but took a few phone calls.

Rating:

5.0

this location was great, however the experience of renting this truck was horrible. had to run around and rent from this location due to the location in Binghamton not having the truck and they advise 15 hours before i was to pick up the truck. i had to pay double the amount. unacceptable.

Rating:

4.0

Nice trailer. Getting paperwork signed in was not seemless but the equipment was good and drop off was easy

Rating:

3.0

I didn’t use the full allotted hours and received no money back.

Rating:

5.0

I didn’t get the equipment I needed (Hand-truck, and the blankets you cover precious items…).

Rating:

5.0

No need for change

Rating:

2.0

Upon returning the truck they said I didn’t return it on time. And tried to charge me for it

Rating:

1.0

I dropped the trailer within 7 hrs from pick up although I had 2 days. I kept on getting calls from uhal as to why I did not return the trailer- the drop off p ersonal did not log in that they v received the trailer and refused to give me any paperwork acknowledging the return.

Rating:

2.0

basically a gas station that may or may not have a truck available. I stopped by 1 week prior to need and requested a truck. I gave my cellphone number to the clerk who was busy on his cell. NO call back. I stopped the day before and he had not followed up. He called a regional number and arranged for a truck in Liberty. It was convenient for drop off.