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Linda K
Customer Reviews for Parksville Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
this location was great, however the experience of renting this truck was horrible. had to run around and rent from this location due to the location in Binghamton not having the truck and they advise 15 hours before i was to pick up the truck. i had to pay double the amount. unacceptable.
Pamela PNice trailer. Getting paperwork signed in was not seemless but the equipment was good and drop off was easy
ROBERT CI didn’t use the full allotted hours and received no money back.
Jacquelynn MI didn’t get the equipment I needed (Hand-truck, and the blankets you cover precious items…).
daniel hNo need for change
elizebeth rUpon returning the truck they said I didn’t return it on time. And tried to charge me for it
Joseph HI dropped the trailer within 7 hrs from pick up although I had 2 days. I kept on getting calls from uhal as to why I did not return the trailer- the drop off p ersonal did not log in that they v received the trailer and refused to give me any paperwork acknowledging the return.
Seth Ybasically a gas station that may or may not have a truck available. I stopped by 1 week prior to need and requested a truck. I gave my cellphone number to the clerk who was busy on his cell. NO call back. I stopped the day before and he had not followed up. He called a regional number and arranged for a truck in Liberty. It was convenient for drop off.
John T